Thunderbird on Mac exiting at startup

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meg75
Posts: 2
Joined: December 8th, 2017, 9:40 am

Thunderbird on Mac exiting at startup

Post by meg75 »

All I see in the mac logs when I try to run Thunderbird is

12/8/17 10:53:29.397 AM WindowServer[273]: Untrusted client (pid=68215) attempted to set debug options.
12/8/17 10:53:29.482 AM com.apple.xpc.launchd[1]: (org.mozilla.thunderbird.69152[68215]) Service exited with abnormal code: 1

This started when I had to restore my laptop from a time machine backup. So something probably did not get restored right,
but I have no idea what.
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tanstaafl
Moderator
Posts: 49647
Joined: July 30th, 2003, 5:06 pm

Re: Thunderbird on Mac exiting at startup

Post by tanstaafl »

Somebody with Firefox had a similar problem - https://support.mozilla.org/en-US/questions/1098513 . It disappeared when they uninstalled it using Mac Remover and reinstalled a fresh copy of the application.

I searched for a similar thread on these forums, no luck. I don't have a Mac so I have no experience with untrusted client problems. I assume you tried to start it manually, so we're not talking about a problem due to it running in the wrong context. Perhaps somebody else can help.
meg75
Posts: 2
Joined: December 8th, 2017, 9:40 am

Re: Thunderbird on Mac exiting at startup

Post by meg75 »

I even tried to run in safe mode - same errors.
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Eckard
Posts: 1414
Joined: September 5th, 2011, 8:17 am
Location: Paris (not TX)

Re: Thunderbird on Mac exiting at startup

Post by Eckard »

Are there any recent crash reports in Users/username/Library/Thunderbird/Crash Reports/submitted/ ?
The user library is hidden by default. If you don't know how to display it please read this article http://osxdaily.com/2014/12/16/show-use ... -yosemite/

Try to create a new test profile by starting Thunderbird's Profile Manager https://support.mozilla.org/en-US/kb/us ... e-profiles
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