no emails

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WUBACU90
Posts: 1
Joined: December 13th, 2017, 2:21 pm

no emails

Post by WUBACU90 »

Sending of password for user xxxxxxxxxx@optusnet.com.au did not succeed. Mail server mail.optusnet.com.au responded: Authentication failed. how do I fix this ? maaike
Last edited by DanRaisch on December 13th, 2017, 3:03 pm, edited 1 time in total.
Reason: Email address obscured per forum rules. http://forums.mozillazine.org/faq.php?mode=rules#f4r4
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: no emails

Post by DanRaisch »

Did you follow the instructions here ( http://www.optus.com.au/shop/support/an ... 4&typeId=5 ) in setting up that account in Thunderbird?

What is the current setting under menu path Tools->Account Settings->Server Settings for "Authentication Mentod"?
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
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Re: no emails

Post by DanRaisch »

I'll post that link again here -- http://www.optus.com.au/shop/support/an ... 4&typeId=5

Be sure you try accessing that site with Firefox in Mozilla Safe Mode as it requires JavaScript to display. http://kb.mozillazine.org/Safe_mode
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Daifne
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Joined: July 31st, 2005, 9:17 pm
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Re: no emails

Post by Daifne »

Moving to Thunderbird Support
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