no emails
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- Posts: 1
- Joined: December 13th, 2017, 2:21 pm
no emails
Sending of password for user xxxxxxxxxx@optusnet.com.au did not succeed. Mail server mail.optusnet.com.au responded: Authentication failed. how do I fix this ? maaike
Last edited by DanRaisch on December 13th, 2017, 3:03 pm, edited 1 time in total.
Reason: Email address obscured per forum rules. http://forums.mozillazine.org/faq.php?mode=rules#f4r4
Reason: Email address obscured per forum rules. http://forums.mozillazine.org/faq.php?mode=rules#f4r4
- DanRaisch
- Moderator
- Posts: 127240
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: no emails
Did you follow the instructions here ( http://www.optus.com.au/shop/support/an ... 4&typeId=5 ) in setting up that account in Thunderbird?
What is the current setting under menu path Tools->Account Settings->Server Settings for "Authentication Mentod"?
What is the current setting under menu path Tools->Account Settings->Server Settings for "Authentication Mentod"?
- DanRaisch
- Moderator
- Posts: 127240
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: no emails
I'll post that link again here -- http://www.optus.com.au/shop/support/an ... 4&typeId=5
Be sure you try accessing that site with Firefox in Mozilla Safe Mode as it requires JavaScript to display. http://kb.mozillazine.org/Safe_mode
Be sure you try accessing that site with Firefox in Mozilla Safe Mode as it requires JavaScript to display. http://kb.mozillazine.org/Safe_mode
- Daifne
- Moderator
- Posts: 123071
- Joined: July 31st, 2005, 9:17 pm
- Location: Where the Waters Meet, Wisconsin
Re: no emails
Moving to Thunderbird Support