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thunderbird master password issue

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paulmars
 
Posts: 51
Joined: August 20th, 2007, 6:04 pm

Post Posted April 6th, 2018, 5:25 am

Ive been using TB and FF both w/master PSWDs for several years under xp and now win7.

About two years ago, TB started asking for my mstr pswd twice. This was not a new install it just started happing with no known changes made to TB or o/s. As soon as I enter and click button, it pops up again and I need to enter my mstr pswd again. Then I get my emails and all is normal, until the next time TB is opened, then again i need to enter my mstr pswd twice. Ive wiped my HDD and reinstalled o/s and all applications twice since this started happening and it continues to ask twice. Ive even tried changing my mstr pswd.
It happens with FF open or clsed.

FF, TB, and win7 all up to date.

thoughts?

pa

DanRaisch
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Post Posted April 6th, 2018, 7:16 am

Are you running any extensions in that TB installation?

paulmars
 
Posts: 51
Joined: August 20th, 2007, 6:04 pm

Post Posted April 6th, 2018, 11:16 am

no...this message contains too few characters

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
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Post Posted April 6th, 2018, 1:57 pm

Just to be sure we're clear, the password request is specifically for a Master Password and not for a password for an account?

paulmars
 
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Joined: August 20th, 2007, 6:04 pm

Post Posted April 6th, 2018, 2:07 pm

that's what I said.

wsmwk
 
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Joined: December 7th, 2004, 6:52 am

Post Posted April 7th, 2018, 10:57 am

known issue. no fix yet. potential workaround is set the account to NOT check for new mail on startup.

xref https://support.mozilla.org/en-US/questions/1212619

paulmars
 
Posts: 51
Joined: August 20th, 2007, 6:04 pm

Post Posted April 7th, 2018, 11:40 am

tks

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