Quick question – suspect the problem is with my ISP (spectrum/TWC)… Informed ISP (but initial reps are lacking in experience) and they said to contact Thunderbird.
Have five subaccounts – do not receive emails for one but others receive okay.
ISP rep and I verified the server settings for the subaccount – they were correct.
Received emails yesterday with no problem.
As I said, suspect/expect the problem is with the ISP – but I just wanted to check to see if others were having the same problem.
Using Thunderbird 52.7
Thank you
Don't receive emails for one subaccount but do for others
-
yodaxxx
- Posts: 174
- Joined: January 26th, 2006, 11:11 pm
-
DanRaisch
- Moderator
- Posts: 127240
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Don't receive emails for one subaccount but do for other
How is the problem account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.
By the way, Thunderbird doesn't recognize master accounts vs sub-accounts vs child accounts, etc. To Thunderbird, any combination of server name and user name/email address is a separate account.
By the way, Thunderbird doesn't recognize master accounts vs sub-accounts vs child accounts, etc. To Thunderbird, any combination of server name and user name/email address is a separate account.
-
yodaxxx
- Posts: 174
- Joined: January 26th, 2006, 11:11 pm
Re: Don't receive emails for one subaccount but do for other
It was an ISP problem.
All emails (from yesterday and today) appeared in my account/subaccount (whatever you call it).
By the way, the account in question was a POP but my accounts (that worked) are a mixture of POP & IMAP.
All emails (from yesterday and today) appeared in my account/subaccount (whatever you call it).
By the way, the account in question was a POP but my accounts (that worked) are a mixture of POP & IMAP.