thread/user block

User Help for Mozilla Thunderbird
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surfsumatra
Posts: 3
Joined: July 4th, 2018, 12:10 pm

thread/user block

Post by surfsumatra »

Hi there,

I have thunderbird set up on my laptop. Generally works great.

However I must have pressed some kind of thread/user block or something on my laptop as although Im receiving emails fine - one particular user emails doesn't show on my pc (none of the threads, including new messages).

However, when I check my phone (email) - the users email displays fine. So they are being received.

Any advice welcomed!

Thanks!

Dave
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DanRaisch
Moderator
Posts: 127188
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: thread/user block

Post by DanRaisch »

Thunderbird doesn't offer any "blocking" function but have you checked the Junk folder to see if messages from that user are being identified as Junk by TB?
How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.
surfsumatra
Posts: 3
Joined: July 4th, 2018, 12:10 pm

Re: thread/user block

Post by surfsumatra »

Hi Dan, Thanks for the reply!
Messages dont go to Junk.
The account is IMAP. Does that help!?
Thanks again, Dave
surfsumatra
Posts: 3
Joined: July 4th, 2018, 12:10 pm

Re: thread/user block

Post by surfsumatra »

Also, when i receive a message from them, in the top left corner where it says inbox, it shows a "1" and is in bold. But no actual message shows.
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