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Roderunner

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Posts: 106
Joined: November 8th, 2009, 7:12 am
Location: Scotland UK

Post Posted August 15th, 2018, 1:20 am

Hi Folks,
I'm using the latest version of TB on Win7 Home Prem 32bit.
In the preview pane I used to get the message that was sent.
Below was:-
Subject
Date and Time sent
From A Friend + mail address
To ME + my mail address.
-
Now all I get is the message.
Last edited by LIMPET235 on August 16th, 2018, 6:12 am, edited 1 time in total.
Reason: Some slight text size reduction.
Regards
George

DanRaisch
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Posts: 120612
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted August 15th, 2018, 4:36 am

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode

Roderunner

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Posts: 106
Joined: November 8th, 2009, 7:12 am
Location: Scotland UK

Post Posted August 15th, 2018, 10:36 am

DanRaisch wrote:Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode

Nothing changes when in 'Safe Mode' The only addons are 'Lightning' which I dont use.& Theme Font & Size Changer which does nothing.
Last edited by LIMPET235 on August 16th, 2018, 6:13 am, edited 1 time in total.
Reason: Some slight text size reduction.
Regards
George

tanstaafl
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Posts: 44631
Joined: July 30th, 2003, 5:06 pm

Post Posted August 15th, 2018, 2:47 pm

Do you have the same problem if you read the message in a tab or window? I'm not suggesting this as a workaround, its just to help troubleshoot.

Does right clicking on the folder in the folder pane, selecting properties in the context menu and then pressing the "repair folder" help?

If you use Control->U or view -> message source to look at the raw message source can you see the Subject:, Date: and From: headers? They will be in the midst of dozens of other headers.

Does the folder pane have the Subject, Date and Sender for the message?

What version are you using? There is no automated upgrade for 52.9.1 yet but many people in this forum have downloaded the setup program for version 60 from the web site and installed version 60.

I know of several ways to reduce the number of headers (and/or the number of lines of headers) shown when using the message preview pane, but not anyway to totally eliminate all headers unless the folder is corrupt . Does this problem only occur with the inbox?

Roderunner

User avatar
 
Posts: 106
Joined: November 8th, 2009, 7:12 am
Location: Scotland UK

Post Posted August 15th, 2018, 3:30 pm

tanstaafl wrote:Do you have the same problem if you read the message in a tab or window? I'm not suggesting this as a workaround, its just to help troubleshoot.

Does right clicking on the folder in the folder pane, selecting properties in the context menu and then pressing the "repair folder" help?

If you use Control->U or view -> message source to look at the raw message source can you see the Subject:, Date: and From: headers? They will be in the midst of dozens of other headers.

Does the folder pane have the Subject, Date and Sender for the message?

What version are you using? There is no automated upgrade for 52.9.1 yet but many people in this forum have downloaded the setup program for version 60 from the web site and installed version 60.

I know of several ways to reduce the number of headers (and/or the number of lines of headers) shown when using the message preview pane, but not anyway to totally eliminate all headers unless the folder is corrupt . Does this problem only occur with the inbox?

Clicking Repair folder does nothing.
I am using version 60.0
-
This message below was sent from my AOL address to another Gmail address I have which forwards mail to my main Gmail Address.
-
From - Wed Aug 15 18:54:45 2018
X-Account-Key: account1
X-UIDL: GmailId1653eb956bb38a6b
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
X-Mozilla-Keys:
Delivered-To: Roderunner (address removed)
Received: by 2002:a50:89e7:0:0:0:0:0 with SMTP id h36-v6csp769985edh;
Wed, 15 Aug 2018 10:54:18 -0700 (PDT)
X-Received: by 2002:aca:e754:: with SMTP id e81-v6mr26646036oih.203.1534355658634;
Wed, 15 Aug 2018 10:54:18 -0700 (PDT)
ARC-Seal: i=2; a=rsa-sha256; t=1534355658; cv=pass;
d=google.com; s=arc-20160816;
b=mUhkK0w3wSBCfwVVBmceBcGEpJs0rdLEhSFnauNHLwR/ZWlZhcDxrWSsds53VUqBVF
Lz014WXwWbGE6hmNEaMEbq9XtPP8iS/GsOro9ZUS4MifFJrN+zuSfHpok0lk6m/ALd7T
ytWrl4MJvVAyvyw6qgipuZDEbAuhN6PiAS4ou/+sZSkE5tA+XeYRGUssSJ2wjjpCixiQ
2eYlrTUOt26JtH21OKMZZ5c8teTNYXhIsUJFZq6XdVbj+JVcsVuKvzhizN+wjMkqItGs
6ZKV5wAbtui51JyblyDnB6onoQLlnppDVkZoUCqO8FE+QLsENcCEjnl0Mdan6Crs/pWy
qBLw==
ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
h=references:mime-version:subject:message-id:to:from:date
:dkim-signature:arc-authentication-results:arc-message-signature
:delivered-to:arc-authentication-results;
bh=NqWO3gMyZSlttk4cYjYfYrDs4Bv5tJdG7RgacPlklGk=;
b=JYRsCXV2GQC1Fff53AWXLOEzABLIlOMqGynnUv70JT7qnWKkL4MWcZmLv+y0cTljex
xHvGpRk3QZQrXUgh3Aqv9LvvE9zQLeCnCXo43frbvKTO3aZLt9y+9oabmj8d74jPzDOd
A6bKLCM68GKxZudz6S+QApA8rml9exZMl5q0d4TgqqCeDo2Tl7DVk9AvXK3kHhQYuaJA
1OeluPzWSsSN1tVZSI4PzrkPFRPg7mGDdSxTgYpik9WlC/PT+QuHmrPkcgPX1td6+TID
/3B4McjD1LpjCfBhtb4Sv22lxYkWZDGRfcawusjr1f9983IgdkkibLdi2uI7ovJF1wGE
9dmQ==
ARC-Authentication-Results: i=2; mx.google.com;
dkim=pass header.i=@aol.com header.s=a2048 header.b=Evda12Ue;
arc=pass (i=1 spf=pass spfdomain=aol.com dkim=pass dkdomain=aol.com dmarc=pass fromdomain=aol.com);
spf=pass (google.com: domain of chepettos+caf_=gbrown8903=gmail.com@gmail.com designates 209.85.220.41 as permitted sender) smtp.mailfrom="chepettos+caf_=gbrown8903=gmail.com@gmail.com";
dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=aol.com
Return-Path: (Deleted info)
Received: from mail-sor-f41.google.com (mail-sor-f41.google.com. [209.85.220.41])
by mx.google.com with SMTPS id t205-v6sor11518664oih.192.2018.08.15.10.54.18
for Roderunner (address removed)
(Google Transport Security);
Wed, 15 Aug 2018 10:54:18 -0700 (PDT)
Received-SPF: pass (google.com: domain of Roderunner (address removed) designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41;
Authentication-Results: mx.google.com;
dkim=pass header.i=@aol.com header.s=a2048 header.b=Evda12Ue;
arc=pass (i=1 spf=pass spfdomain=aol.com dkim=pass dkdomain=aol.com dmarc=pass fromdomain=aol.com);
spf=pass (google.com: domain of chepettos+caf_=gbrown8903=gmail.com@gmail.com designates 209.85.220.41 as permitted sender) smtp.mailfrom="chepettos+caf_=gbrown8903=gmail.com@gmail.com";
dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=aol.com
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=1e100.net; s=20161025;
h=x-gm-message-state:delivered-to:dkim-signature:date:from:to
:message-id:subject:mime-version:references;
bh=NqWO3gMyZSlttk4cYjYfYrDs4Bv5tJdG7RgacPlklGk=;
b=pY0KTwmFXtI2AQJiNYi5IqePRR2eJohQIcWQR9pqI19ghpvqe63oCxEAi1H9GDVsuo
Vq1MwfXDOpOsLDKpHdLWKvpNuAFrFUVDKsc6its35E0NFRcdqGftzYh44SoxzsquPSad
9wqOKfEydV0whnut3RnRzQwmhjmsXpm0VhRzuO6kcKMfRvf21WCBUFvTcbtZ947e3Hac
kk8UXFI7vMxz23dBQKWlHBB7bEin+v4cHLLNWabojvwM6Yjh7rp6OjhaVT3hfzKJU/gO
HWoc/uAuh5XigefuNKfkcikWm7XooLp+6YyEe6pmYfF4TfVK2gTQWalWYcODfEKleikY
Ep/Q==
X-Gm-Message-State: AOUpUlHK6FsMjGYbpelG45fUMMepC58n5j+aH8WWAnaKvNYMHanOsiNi
qaVryv7vTfCwaVxgpUOe6xn1xNUQqfaxzzBYJvCh7Vq4c7sTUNI=
X-Received: by 2002:aca:5d86:: with SMTP id r128-v6mr25363255oib.243.1534355658254;
Wed, 15 Aug 2018 10:54:18 -0700 (PDT)
X-Forwarded-To: Roderunner (address removed)
X-Forwarded-For: Roderunner (address removed)
Delivered-To: Roderunner (address removed)
Received: by 2002:a9d:21e1:0:0:0:0:0 with SMTP id s88-v6csp1130802otb;
Wed, 15 Aug 2018 10:54:17 -0700 (PDT)
X-Google-Smtp-Source: AA+uWPzVv26SjqZHV2gAZ79+Srg81zMjWE3JFyEA1kNH3VfsGTyuoo271nUaNUvkMWGj+6Nlnp4b
X-Received: by 2002:a37:d683:: with SMTP id p3-v6mr25977051qkl.424.1534355657464;
Wed, 15 Aug 2018 10:54:17 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1534355657; cv=none;
d=google.com; s=arc-20160816;
b=eXTGsemFKeWfuwSkbaOmTZdkEMqK4nbocYa3G+dWDFq0UkCztVqaa8wYClIil5cg+4
/Q7Er18sI/U+Xl1z4AejSG0iZ5Ckq2Kx2N87pVMVEK5gkv9W1l2vOKZiaQ/ql9uDYxXi
tjC+TL4qPiqmXoQeeP+dHwtR2xiA/PERJv2cAj9OtvDrjg3VFs+jqRQXqU0WyD0hjEZR
YeE5iVG6YQ24GNVaMJF6CIpbHrmYezSQyPdpH6LM5joa4hiBBBFzhhXAJYTc9HkgvMp5
Wd1NZnfmBhubxkgHsxuZytMLZQh7h7QvQJmheOf4WWnjC2wBb9GcL8QY4fKKkRn9PhVN
OZzg==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
h=references:mime-version:subject:message-id:to:from:date
:dkim-signature:arc-authentication-results;
bh=NqWO3gMyZSlttk4cYjYfYrDs4Bv5tJdG7RgacPlklGk=;
b=Z1A0C20/0kBbkgRwGNDELSAhgU9Q8TMfjLwPTbyR7CZnhdhO0RUBFiLvniag9uI1bq
VTBijtYiRJVUeSd61hEp7PqgSug3Ks5hU6E2Y6arpVy/Q3Ok13L87owdvdMZv+fKIc0j
BApntYcj/K7ztJzhOy4xh8H8cGNIR4bRe8F1bGLt3VCH2w3cnFAcnBLn0Q+cgzH8sKGB
oHxhKbUeLRQtLLlsNhE1Bi6/3qe3K2WSEQP+Xwl4OJyR2V9DnjY41KduDVxpY+Rrwldp
77fk7PAEDyO7TyfoL8/P16uTvNp+Sm1yvZ0Nc2GEz4xpcoom5QIfwrmVZDl8S47a8hsS
g1OQ==
ARC-Authentication-Results: i=1; mx.google.com;
dkim=pass header.i=@aol.com header.s=a2048 header.b=Evda12Ue;
spf=pass (google.com: domain of gbrown8903@aol.com designates 74.6.129.215 as permitted sender) smtp.mailfrom=gbrown8903@aol.com;
dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=aol.com
Return-Path: Roderunner (address removed)
Received: from sonic309-41.consmr.mail.bf2.yahoo.com (sonic309-41.consmr.mail.bf2.yahoo.com. [74.6.129.215])
by mx.google.com with ESMTPS id m15-v6si12387813qta.393.2018.08.15.10.54.17
for <chepettos@gmail.com>
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Wed, 15 Aug 2018 10:54:17 -0700 (PDT)
Received-SPF: pass (google.com: domain of Roderunner (address removed) designates 74.6.129.215 as permitted sender) client-ip=74.6.129.215;
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=aol.com; s=a2048; t=1534355656;
bh=NqWO3gMyZSlttk4cYjYfYrDs4Bv5tJdG7RgacPlklGk=;
h=Date:From:To:Subject:References:From:Subject;
b=Evda12UeGgEGz7T9BbZArhPTb6QG6Uw7MAJeAo8evkMBpNOwXRBZyLfcroIb7dHCtzYzkBAys4ax4hi2YqaJGsVa/
LluUxc52U7mFbClBRnMHoihJJ9aKwbL4DYkeqge7n9puhM3jFpCx7eQbD/
qGftlnLv8R9H355TWFM5sc6KsNumCterBgphVjzOH9NJ9oUSG6gT
+/ImvlwoTiX3rQI2w9mUDf64bR2BGnHS892MRiH6F4kED4JV9w5FNlWtXDRHsi/r2fPytYnevLJ
+x6/m5Z8XO/2iOP/O9795ywRG1PHTnRs1UmC0NjFaA+taghlT+FZKSNMSjdKGyBnE1kA==
X-YMail-OSG: PFL212AVM1kfBlCQXwrqWNuoQWvxrGyUGC6tiuW6XXzdwVd6MRrIPKbejab7Edo
vodBvP0g3WSQIvlmvyWyJtkAHY3GlIfgzGQDLvg6NTEqZISMizwerwf6uYG.QmOdkAJo2KkEAfDs
aA35qaq52zNvBCIVAIyZai.RB9S6K7sJcTmOpio04Wav2inOpjcK389AbMfT1xWpiLpixG1.OVAq
iP85at65aiZNkqrNbtO870u5X_SR5nuBEXXMCNHgNpiPORoNtkj_oqTYpeOP3Iba35KPx8iKkUWa
FnE1tRS5.XvLxp.tKFLEwlIXRyMUoo9h.Kp64nrLRBopU3jS5Yjw8REBGggT44dlUs3bubhQ3dDH
258HdzN0gl0ARoELl3fhwCudfkv4cQNBV3k6FzSAPqkGp.ltH37R0zr7Y_EIbNtAJVjtWQfC_Tum
6GDnecL.x5fdlnA4obS3fTxdQ59pdNja.ZUCBIcfTeibBvOyehbPQcfGuEDRFhsHxYluErs30x8Y
KGZrewPjf2Lgp1Ea.9n3HCC6CmHVhrkuz9pKiev29fzgrqXHIvHyqmwc7np56giPrr1pB4i7_RCt
pjaJ9ZOZ94UhF3bg43UVtKkXMww_fKpAO3ZTDGI09.gpgw1AhCPYuQ7GJXn6awTaSbt46c6K6tBp
F7G8YfIoYIrODvmkgGKzwBBBbetc.FH8q53sqOmTfE9LqrpKo6ZF50ezoRTtJBFRNT1_4Riheb08
_9xG.ByP4NRxs_JITDPpbRSg4Cl_MrpjoDvQAmtkNJdjQADLsZYQUDzXnYMpjElAFkApSjwDERM.
j26NpPKihHEN4FbAbowvDrHEoWbiky9.c3Pi8ZhfH7hAxPhV1l5adRx4N7dE898vUk_vdfICL1Lm
GVtgHoCF9oioPjf.LL_UaHu0hupfq
Received: from sonic.gate.mail.ne1.yahoo.com by sonic309.consmr.mail.bf2.yahoo.com with HTTP; Wed, 15 Aug 2018 17:54:16 +0000
Date: Wed, 15 Aug 2018 17:50:15 +0000 (UTC)
From: "Roderunner (address removed)
To: Roderunner (address removed)
Message-ID: <998564205.8016444.1534355415855@mail.yahoo.com>
Subject: mail info
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_8016443_1365938862.1534355415854"
References: <998564205.8016444.1534355415855.ref@mail.yahoo.com>
X-Mailer: WebService/1.1.12206 aolwebmail Mozilla/5.0 (Windows NT 6.1; rv:61.0) Gecko/20100101 Firefox/61.0
Content-Length: 426
X-Antivirus: Avast (VPS 180815-6, 15/08/2018), Inbound message
X-Antivirus-Status: Clean

------=_Part_8016443_1365938862.1534355415854
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit

thats all folks

------=_Part_8016443_1365938862.1534355415854
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 7bit

<font color='black' size='3' face='Verdana, Arial, Helvetica, sans-serif'><font size="3">thats all folks<br>
</font></font>
------=_Part_8016443_1365938862.1534355415854--
Last edited by LIMPET235 on August 16th, 2018, 6:14 am, edited 1 time in total.
Reason: Some slight text size reduction.
Regards
George

tanstaafl
Moderator

User avatar
 
Posts: 44631
Joined: July 30th, 2003, 5:06 pm

Post Posted August 15th, 2018, 7:17 pm

That looks like a normal, valid message. I used the HeaderToolsLite add-on to edit the only message in a child folder in "Local Folders" using Thunderbird 52.9.1
and replaced it with that message source. I had no problem viewing the headers or the summary in the folder pane using either 52.9.1 or 60.0. However,
I don't see the message body. I can't spot anything wrong with the boundary strings. I'll take another look at it tomorrow.

I'm going to wrap some of the long headers (dkim, spf) in your message so that the post doesn't add a horizontal scroll bar. That should have no
effect on your problem if the message is copied and pasted again since those headers are normally ignored by Thunderbird. At worst you'd just
delete those headers.

Roderunner

User avatar
 
Posts: 106
Joined: November 8th, 2009, 7:12 am
Location: Scotland UK

Post Posted August 16th, 2018, 5:20 am

Hi tanstaafl,
I have been sending mail from one gmail address to another using a combination of old version to old version, new to old, new to new and old to new. Also accessed on Thunderbird.
This was all done on my Laptop. When I started this post, I was using version 60.0. I removed it and reinstalled 52.9.1. I also got the same error on TB Portable version 60.0.
-
Today I recieved a reply to mail sent to a Hotmail.com address, It was displayed properly.
Subject
Date and Time sent
From A Friend + mail address
To ME + my mail address.
-
Could it be that all was caused by all my testing using my Laptop or is it Gmail the culprit?
Last edited by LIMPET235 on August 16th, 2018, 6:15 am, edited 1 time in total.
Reason: Some slight text size reduction.
Regards
George

DanRaisch
Moderator

User avatar
 
Posts: 120612
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted August 16th, 2018, 6:07 am

Moving to Thunderbird Support.

Return to Thunderbird Support


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