Extra Junk Folder

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bcme
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Joined: March 12th, 2015, 3:31 am

Extra Junk Folder

Post by bcme »

On startup every day, Thunderbird creates a new/extra junk folder where a lot of emails go to junk or not. Any solution/reason for this?
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Daifne
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Re: Extra Junk Folder

Post by Daifne »

Moving to Firefox Thunderbird Support
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DanRaisch
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Re: Extra Junk Folder

Post by DanRaisch »

How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.
bcme
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Joined: March 12th, 2015, 3:31 am

Re: Extra Junk Folder

Post by bcme »

It's IMAP
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DanRaisch
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Re: Extra Junk Folder

Post by DanRaisch »

With an IMAP account you are actually viewing messages as they are stored on the server. Check under menu path Tools->Account Settings->Junk Settings->Destination and Retention to see where Thunderbird is set to store Junk messages. You may need to redirect it to that IMAP account folder. http://kb.mozillazine.org/Junk_Mail_Controls It sounds as though it's pointing to the local
bcme
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Joined: March 12th, 2015, 3:31 am

Re: Extra Junk Folder

Post by bcme »

Set that, I'll see what happens tomorrow on startup.
Thanks
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DanRaisch
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Re: Extra Junk Folder

Post by DanRaisch »

You're welcome, and good luck.
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