New Installton, Junk Files not working

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tsmith777
Posts: 286
Joined: December 7th, 2008, 12:41 pm

New Installton, Junk Files not working

Post by tsmith777 »

I have new computer a Dell 8930 running FF and TB, I installed TB and all works great except when I mark a message as junk with the orange fireball it does not go to Junk it just stays in my inbox. I have tried training the junk controls and thought it was ready, but it will not work. Any suggestions?
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
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Re: New Installton, Junk Files not working

Post by DanRaisch »

Confirm that you have set the Junk Mail Controls in both locations in Thunderbird, including defining a target for where TB will move Junk messages once they have been defined -- http://kb.mozillazine.org/Junk_Mail_Controls
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