Mail Not showing up

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ov10fac
Posts: 12
Joined: June 19th, 2008, 8:21 am

Mail Not showing up

Post by ov10fac »

This morning I opened one of the folders I use to archive mail and found it appeared empty. I selected "Contacts" from the quick filter list and the emails showed up. Any idea why I can only see emails using the Contacts Quick Filter?

Thanks.
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DanRaisch
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Posts: 127231
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Mail Not showing up

Post by DanRaisch »

First backup your profile -- http://kb.mozillazine.org/Profile_backup
Close Thunderbird and navigate to your Profile Folder ( http://kb.mozillazine.org/Profile_Folder ). Find the files with the extension msf, such as Inbox.msf. Note that there will be sets of two files with the name but only one of these will have the MSF extension. Delete the files with the MSF extension. Restart Thunderbird, compact all folders, and see if things are back to normal. Note that the MSF files do NOT contain your messages. They are, for lack of a better term, an index file and will be recreated by Thunderbird as required.

If this procedure provides no improvement, see this link -- http://kb.mozillazine.org/Recover_messa ... upt_folder
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