Lost TB Spam Folder

User Help for Mozilla Thunderbird
Peter P. Schifferli
Posts: 456
Joined: December 10th, 2004, 7:59 pm

Post Posted November 4th, 2018, 2:59 pm

My "Spam" folder is now suddenly labeled as "Bulk Mail" and Tb will not allow me to rename it. Spam is being properly directed to this folder. Server is aol IMAP and aol does still have a Spam folder. Any idea how to fix this? TIA

Pete Schifferli
Win 8.1, Fx 68.0.2 Tb 60.8.0


User avatar
Posts: 45491
Joined: July 30th, 2003, 5:06 pm

Post Posted November 4th, 2018, 3:33 pm

Any possibility AOL renamed the folder? I've had that happen to me with a different email provider.

I suggest you specify the bulk mail folder as your junk folder in the accounts junk settings and live with it.

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