Randomly busy, have to Force Quit

User Help for Mozilla Thunderbird
Posts: 1
Joined: January 14th, 2019, 11:41 am

Post Posted January 14th, 2019, 11:53 am

Hi all,

i use TB 60.4.0 on MacOS 10.14 and randmly during the day, when i click on a folder or a message Thundebird show the busy rolling icon and hangs.
The only way to exit is to Force Quit.

I tried to compact folders without success.

Suggestions? Does anyone else have this problem?

Thx in advance


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Posts: 45860
Joined: July 30th, 2003, 5:06 pm

Post Posted January 14th, 2019, 12:53 pm

I've occasionally seen that under Windows 7 and 10. The problem has existed for over 5 years. Its annoying.

I have 9 IMAP accounts (and no POP accounts). If it wasn't so intermittent I'd have enabled IMAP logging and tried to capture a record of what was going on. I don't think it has anything to do with deleted messages, or whether offline folders or global search is enabled. Its persisted despite creating a new profile from scratch. I have never seen it while Thunderbird is configured to work offline, but I don't do that often.

Posts: 2583
Joined: December 7th, 2004, 6:52 am

Post Posted January 16th, 2019, 4:13 am

Do you have enigmail installed?
Or use the Lightning calendar add-on?

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