MozillaZine

Message body gone (Linux)

User Help for Mozilla Thunderbird
alansecker
 
Posts: 38
Joined: February 28th, 2005, 1:58 pm
Location: UK

Post Posted March 14th, 2019, 6:47 am

When opening emails beyond a few days old, the message body doesn't appear.
What can cause this?
Can I restore them?

This is on a Linux Mint 19.1 machine and is TB version 60.5.1 (64-bit)

DanRaisch
Moderator

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Posts: 121361
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted March 14th, 2019, 9:59 am

How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

First backup your profile -- http://kb.mozillazine.org/Profile_backup
Right click on the name of the folder in which you find this happening. From the context menu that appears, click on "Properties" then on "Repair folder" in the next dialogue.

alansecker
 
Posts: 38
Joined: February 28th, 2005, 1:58 pm
Location: UK

Post Posted March 15th, 2019, 4:40 am

The 'dodgy' accounts were all POP accounts.

The repair seems to have deleted all the items that had been savaged.

At least the headers were useful so I will restore from backup.

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