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orealius
 
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Joined: June 15th, 2005, 2:16 pm

Post Posted March 14th, 2019, 10:28 am

I get a message on my status bar for my G mail account that it is 77% full. There is hardly anything in that account...maybe 100 or so messages. The 77% never changes. On the other hand, my main account has several GBs of mail in its folders and there is no such message in the status bar. Just wondering what's up?

Thanks

tanstaafl
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Joined: July 30th, 2003, 5:06 pm

Post Posted March 14th, 2019, 3:18 pm

Have you emptied the trash and used file -> compact folders? Deleted messages (such as the original message that gets "moved") aren't physically removed until they're compacted (or expunged).

The approx. 15GB gmail quota is shared with several other google services such as google drive and google photo. Could they be using up most of the quota?

http://kb.mozillazine.org/Deleting_mess ... P_accounts
http://kb.mozillazine.org/Compacting_folders
https://www.lifewire.com/how-to-check-y ... ta-3572140

orealius
 
Posts: 287
Joined: June 15th, 2005, 2:16 pm

Post Posted March 14th, 2019, 5:34 pm

No...I don't use those Google Services. The starnge thing is how it remains at 77% no matter how much I delete from the folders!

tanstaafl
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Post Posted March 14th, 2019, 5:51 pm

In general deleting a message just marks it as deleted and hides it from view, it still takes space. Try running Thunderbird in safe mode (help -> restart with add-ons disabled) to see if your problem is a side effect of an add-on.

The quota in the properties for my first gmail account says 254361 of 122683382 KB used. 0%full. I would normally expect something like 15GB for the upper limit, not 122.7 GB. My second gmail accounts inbox says 6282 of 15728640 KB used. 0% full. That one seems correct (15.7 GB upper limit). So it seems there is a bug that effects at least one of my gmail accounts quota.

tanstaafl
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Joined: July 30th, 2003, 5:06 pm

Post Posted March 21st, 2019, 11:17 am

It turns out I got 100GB of extra storage for 2 years for free due to buying a Chromebook. That explains the big difference between the two Gmail accounts quota. https://techzillo.com/get-more-free-goo ... e-storage/

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