MozillaZine

Junk Status Flag won't stick

User Help for Mozilla Thunderbird
ChrisOfBristol
 
Posts: 4
Joined: November 2nd, 2015, 8:06 am

Post Posted June 4th, 2019, 12:51 pm

I have several messages which are flagged as junk. They are not junk, so I click on the flag to remove it. Next time I look at Thunderbird they are flagged as junk again. Surely they should only be flagged once, at the time the message is downloaded into Thunderbird?
Linux MATE 15.10 Thunderbird 38.3.0

DanRaisch
Moderator

User avatar
 
Posts: 121575
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted June 4th, 2019, 12:57 pm

How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

Return to Thunderbird Support


Who is online

Users browsing this forum: No registered users and 10 guests