Junk Status Flag won't stick

User Help for Mozilla Thunderbird
Posts: 4
Joined: November 2nd, 2015, 8:06 am

Post Posted June 4th, 2019, 12:51 pm

I have several messages which are flagged as junk. They are not junk, so I click on the flag to remove it. Next time I look at Thunderbird they are flagged as junk again. Surely they should only be flagged once, at the time the message is downloaded into Thunderbird?
Linux MATE 15.10 Thunderbird 38.3.0


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Joined: September 23rd, 2004, 8:57 pm
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Post Posted June 4th, 2019, 12:57 pm

How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

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