Send Email in Thunderbird. Thunderbird Sent box doesn' store

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mbela1
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Joined: June 14th, 2019, 5:48 pm

Send Email in Thunderbird. Thunderbird Sent box doesn' store

Post by mbela1 »

As the title says, I send emails from an email account in Thunderbird and it doesn't appear in my Sent folder in Thunderbird. This started happening 2 days ago.

The email does appear in my sent folder on my primary email location.

Any help would be very much appreciated.

Thanks!
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DanRaisch
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Re: Send Email in Thunderbird. Thunderbird Sent box doesn' s

Post by DanRaisch »

The email does appear in my sent folder on my primary email location.
I'm going to guess that by "primary email location" you mean on the server. Is that it? Which suggests that that's an IMAP type account. Is that correct?
If so, check the target for storing sent messages using menu path Tools->Account Settings->Copies & Folders.
mbela1
Posts: 3
Joined: June 14th, 2019, 5:48 pm

Re: Send Email in Thunderbird. Thunderbird Sent box doesn' s

Post by mbela1 »

Thanks for the reply. Yes, this is setup via imap. I have been playing around in the Copies & Folders' section as it was initially on
Place a copy in: "Sent" Folder on: <email address>

Since that wasn't working, I switched it to Other and then selected the corresponding sent folder.

I then deleted and reconnected the account. Still did not solve. I have multiple other emails linked in and they aren't experiencing this problem.

The account is through Zoho and I have another Zoho email linked in that works fine.

Thank you again for any help.
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DanRaisch
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Re: Send Email in Thunderbird. Thunderbird Sent box doesn' s

Post by DanRaisch »

I switched it to Other and then selected the corresponding sent folder.
Try switching that to "Other" and then select the "Sent" folder under "Local Folders".
mbela1
Posts: 3
Joined: June 14th, 2019, 5:48 pm

Re: Send Email in Thunderbird. Thunderbird Sent box doesn' s

Post by mbela1 »

Hmm. There doesn't seem to be any folders at all in my Local Folders section.
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Send Email in Thunderbird. Thunderbird Sent box doesn' s

Post by DanRaisch »

If in the left hand pane of the main Thunderbird window you click on "Local Folders" are there no folders displayed? You can right click on the "Local Folders" name in that left hand pane and select "New Folder" to create/add a folder named "Sent" and then use the previously noted process to point TB to that folder for storing sent messages.
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