I have two PC's each with Windows 10 Pro Version 1903 and Thunderbird 60.7.2. Neither computer can print or save as. the print box / save box screens do not appear. Just a brief flash. Printer works with all other programs. I have tried with a couple of older versions of TB with same result. i have not found any items by doing a web search.
Suggestions to fix please
tbird 60.7.2 not printing in win 10 pro ver 1903
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- LIMPET235
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Re: tbird 60.7.2 not printing in win 10 pro ver 1903
Moving this to the Thunderbird Support forum...
Does it function if you roll back/remove the 1903 update?
Might be the cause?
Does it function if you roll back/remove the 1903 update?
Might be the cause?
[Ancient Amateur Astronomer.]
Win-10-H/64 bit/500G SSD/16 Gig Ram/450Watt PSU/350WattUPS/Firefox-115.0.2/T-bird-115.3.2./SnagIt-v10.0.1/MWP-7.12.125.
(Always choose the "Custom" Install.)
Win-10-H/64 bit/500G SSD/16 Gig Ram/450Watt PSU/350WattUPS/Firefox-115.0.2/T-bird-115.3.2./SnagIt-v10.0.1/MWP-7.12.125.
(Always choose the "Custom" Install.)
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Re: tbird 60.7.2 not printing in win 10 pro ver 1903
One is a new computer so no roll back. Another computer with 1809 works OK. !903 is fully up to date. I can print using eM Client on both computers without problems.
- tanstaafl
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Re: tbird 60.7.2 not printing in win 10 pro ver 1903
I'm on build 1809. I'll update to 1903 later today and see if I have the same problem.
It might help to reset all print* settings using the config editor and restart Thunderbird. For example I have lots of settings such as print.printer_Brother_HL-L2320D_series.print_bgcolor due to last using a Brother HL-L2320D laser printer.
Do you have the same problem with the "Microsoft save to PDF" print queue? The reason I ask is that's generic (not printer specific).
It might help to reset all print* settings using the config editor and restart Thunderbird. For example I have lots of settings such as print.printer_Brother_HL-L2320D_series.print_bgcolor due to last using a Brother HL-L2320D laser printer.
Do you have the same problem with the "Microsoft save to PDF" print queue? The reason I ask is that's generic (not printer specific).
- tanstaafl
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Re: tbird 60.7.2 not printing in win 10 pro ver 1903
Initially neither Thunderbird or em client would go online (after updating to build 1809) but restarting fixed that. The print settings changed to landscape at 175% but I was able to reset them to portrait at 100% (in Thunderbird) and print a message on the laser printer.
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Re: tbird 60.7.2 not printing in win 10 pro ver 1903
Re print.printer settings, these changed correctly when either printer is set as default. The settings are portrait at 100%. i will try print to PDF but my thoughts are that wont work. Dont forget I have same problem when trying "Save As" feature. This suggests to me is that the problem is associated with the task in calling the windows functions but I may be wrong. I will comment later after testing.
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Re: tbird 60.7.2 not printing in win 10 pro ver 1903
I just started the problem computer and said thunderbird update and now all working. Same happened with the second computer as well. so I don't know what fix was
Thanks for your help
Thanks for your help