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Thunderbird 60.7.2 locks up (Linux)

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aik_au
 
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Joined: November 13th, 2016, 10:13 pm

Post Posted July 2nd, 2019, 12:03 am

TB locks up and "kill/wait" window appears. TB does not report doing anything in the status line, it is happening last month and I am not sure why. Reading mail, scrolling down - locked up. Typing an email, suddenly - locked up. And so on. Disabled all addons. When it is syncing a folder - it becomes utterly slow but still does not lock up. What else to try? Thanks.

Fedora 29, x86-64.
Last edited by DanRaisch on July 2nd, 2019, 4:28 am, edited 1 time in total.
Reason: (Linux) added to subject line.

DanRaisch
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Post Posted July 2nd, 2019, 4:29 am

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

aik_au
 
Posts: 29
Joined: November 13th, 2016, 10:13 pm

Post Posted July 9th, 2019, 7:28 pm

After few days of trying --safe-mode - lockups happen less often but still happen several times a day.

DanRaisch
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Post Posted July 9th, 2019, 7:48 pm

DanRaisch wrote:How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

aik_au
 
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Joined: November 13th, 2016, 10:13 pm

Post Posted July 9th, 2019, 7:51 pm

my bad :) 3 accounts, all 3 IMAP, 2 of them are googlemail and one corporate IMAP.

DanRaisch
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Post Posted July 10th, 2019, 4:45 am

And does the lock up occur regardless of which folder you are working in or is it principally in one or more specific folders?
If the latter case, you might try right clicking on the folder name in the left hand pane and selecting "Properties" from the context menu displayed, then on the "Repair Folder" button.

aik_au
 
Posts: 29
Joined: November 13th, 2016, 10:13 pm

Post Posted July 14th, 2019, 7:08 pm

lockups happen when reading a random folder. the "browser console" has this:
===
uncaught exception: 2147746065 autosync.js:206:13
1563154362095 addons.update-checker WARN Update manifest for {972ce4c6-7e08-4474-a285-3208198ce6fd} did not contain an updates property
1563154362254 addons.update-checker WARN Update manifest for wetransfer@extensions.thunderbird.net did not contain an updates property
TypeError: this.chromeUtilsWindow.openUILinkIn is not a function[Learn More] hudservice.js:387:7
===

few of these actually. There are no dates, no "clear all" so I do not know if these are relevant. And there is no addon with this uuid or "westransfer" in the name. I disabled addons autoupdate, let's see if this helps...

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