All new mail goes to Junk folder

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drphrogg
Posts: 1
Joined: July 10th, 2019, 5:24 pm

All new mail goes to Junk folder

Post by drphrogg »

Five days ago Thunderbird started sending all new messages to the junk folder instead of the inbox folder. I have seen no new messages that are filtered to go to the junk box appear there in that time period; I have no idea where they are going. I have checked all the settings and they show that new messages should download into the inbox folder. Any suggestions for how to fix this problem?
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tanstaafl
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Posts: 49647
Joined: July 30th, 2003, 5:06 pm

Re: All new mail goes to Junk folder

Post by tanstaafl »

If the inbox folder is corrupt that can cause your problem. Try moving many of the messages in the inbox to other folders, and then use file -> compact folders.
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