I tried everything I could find on this subject in Support. I have installed TB at home and work for the same account. At home I see all my emails from the beginning several months ago. At work the inbox only displays emails up to 1 week old. I can't find them or get them to display. I have uninstalled and reinstalled but it still comes up the same. They are set up as IMAP.
Thanks
only displaying 1 week of messages
- DanRaisch
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- Joined: September 23rd, 2004, 8:57 pm
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Re: only displaying 1 week of messages
Have you confirmed that under View->Folders you don't have "Recent" selected?
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- Joined: July 19th, 2019, 7:50 am
Re: only displaying 1 week of messages
No longer at work now but I'm pretty sure it was View all - I will confirm on Monday - thanks.
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- Posts: 4
- Joined: July 19th, 2019, 7:50 am
Re: only displaying 1 week of messages
I just tried changing my home TB to View>Recent and it still shows all emails - not the same effect I am seeing at work.
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- Posts: 4
- Joined: July 19th, 2019, 7:50 am
Re: only displaying 1 week of messages
Upon further searching, I see that my home TB is actually set to a POP account. and It had a box checked to remove emails from server after 14 days. So that explains it I guess. Is there a way to restore the emails on the server? Should I change the POP to IMAP?
Thanks!
Thanks!
- DanRaisch
- Moderator
- Posts: 127228
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: only displaying 1 week of messages
You can ask your email provider if they can restore your account from a backup (of the server).Is there a way to restore the emails on the server?
Also, if you have not been compacting the message folders in Thunderbird you could try the steps in this article -- http://kb.mozillazine.org/Undelete_a_message
That would be up to you as we don't know how you usually use your email. It could be as simple as unchecking the box "For at most NN days" or increasing that numeric value to something that would work for you...30 days for instance.Should I change the POP to IMAP?
Alternatively, see this article -- http://kb.mozillazine.org/Convert_a_POP ... AP_account