Can't print address book

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RouseA
Posts: 9
Joined: September 5th, 2017, 2:47 am

Can't print address book

Post by RouseA »

I can print emails from Thunderbird 60.8.0, but If I try to print an address book it reports An error occurred while printing. The same happens on two different PC's. Any ideas?
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DanRaisch
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Posts: 127246
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Can't print address book

Post by DanRaisch »

Moving to Thunderbird Support as no bug has yet been confirmed here.

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
RouseA
Posts: 9
Joined: September 5th, 2017, 2:47 am

Re: Can't print address book

Post by RouseA »

Thanks. By disabling add-ons then gradually re-enabling them I was able to find the problem. I used an add-on to provide an address book tab, which I assumed was the same as the normal address book. However, it isn't! I have deleted that add-on and all works correctly.
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LIMPET235
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Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Re: Can't print address book

Post by LIMPET235 »

Hi,
The name of that extension would be helpful in case others strike the same problem.
Thanks.
[Ancient Amateur Astronomer.]
Win-10-H/64 bit/500G SSD/16 Gig Ram/450Watt PSU/350WattUPS/Firefox-115.0.2/T-bird-115.3.2./SnagIt-v10.0.1/MWP-7.12.125.

(Always choose the "Custom" Install.)
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