Thunderbird 60.9.0 running on 64-bit windows 7
In the from list, we have (for example) an entry joe@xyz.com
How can we remove that entry?
Note: the address book does not have anything with "xyz.com" in it. But, there is a mailbox/mail-account called joe@xyz.com which is no longer used - they do not want to delete that. They only want to remove the entry in the from list.
Thanks!
Problem with auto-complete: how to delete an entry
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- Posts: 20
- Joined: July 11th, 2013, 7:21 am
- tanstaafl
- Moderator
- Posts: 49647
- Joined: July 30th, 2003, 5:06 pm
Re: Problem with auto-complete: how to delete an entry
Did you check the collected addresses address book too? https://superuser.com/questions/155790/ ... -drop-down
Check that the email address is not one of your multiple identities, which can be defined for an account.
If its no longer based on a usage count for a contact stored in the address book you might be able to find the files used to store that and delete that file. See http://kb.mozillazine.org/Files_and_fol ... hunderbird
Check that the email address is not one of your multiple identities, which can be defined for an account.
If its no longer based on a usage count for a contact stored in the address book you might be able to find the files used to store that and delete that file. See http://kb.mozillazine.org/Files_and_fol ... hunderbird
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- Posts: 20
- Joined: July 11th, 2013, 7:21 am
Re: Problem with auto-complete: how to delete an entry
Thanks, tanstaafl. I did check the collected addresses book - no reference to xyz.com.
Other than the mailbox/mail-account called joe@xyz.com, xyz.com in not configured in any of the account settings.
I looked at a handful of files referenced in
http://kb.mozillazine.org/Files_and_fol ... hunderbird
but I didn't find anything there. I really don't know which files to examine.
Other than the mailbox/mail-account called joe@xyz.com, xyz.com in not configured in any of the account settings.
I looked at a handful of files referenced in
http://kb.mozillazine.org/Files_and_fol ... hunderbird
but I didn't find anything there. I really don't know which files to examine.