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profiles corrupted

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Rons
 
Posts: 2
Joined: March 30th, 2007, 8:51 pm

Post Posted September 22nd, 2019, 1:11 pm

TB will not install due to missing profile

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
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Post Posted September 22nd, 2019, 1:23 pm

Is this an initial installation, an update, a relocation to a new computer? With more information we might be able to offer some help here.

Rons
 
Posts: 2
Joined: March 30th, 2007, 8:51 pm

Post Posted September 22nd, 2019, 1:49 pm

This is a migration from Windows 7 old computer to new W-10.
The initial transfer of the old profile to the new computer did not succeed.
I found the new profile, but could not set it as default.
Then (dumb) I deleted the not new profile (if that makes sense).
Turned TB off/on. Message saying TB could not find profile.
I uninstalled TB and reinstalled. Thinking some sort of profile would appear. Nope.
Same error message about not finding a profile, even though I saw the migrated profile in place.

DanRaisch
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Posts: 123550
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted September 22nd, 2019, 2:07 pm

It sounds as though the transfer did not result in a valid profiles.ini file. Look for that file and edit it ( http://kb.mozillazine.org/Profiles.ini_file ) so that it will point to the proper location for the migrated profile.

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