How do I undo an update?

User Help for Mozilla Thunderbird
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Joined: November 8th, 2019, 12:11 pm

Post Posted November 8th, 2019, 12:18 pm

60.9.1 has "Connection to timed out" error. I have tried disabling Norton. I have increased the time-out length. I have not downloaded a single pop email since the update three day ago.
How do I undo the update?


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Posts: 46501
Joined: July 30th, 2003, 5:06 pm

Post Posted November 8th, 2019, 2:07 pm

You uninstall that version (it doesn't delete your profile) and then run the setup program for a older version. See ... hunderbird for where to get the setup program.

Before you do that try logging into webmail using a browser and reading and then deleting the oldest new message. If it was a "bad" message that can cause a logjam as Thunderbird isn't smart enough to complain and then skip over a bad message. The oldest new mail is typically at the BOTTOM of the new mail.

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