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IMAP Attachment Problem

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Jim.Sputnik

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Post Posted December 19th, 2019, 3:43 pm

I sent four photos via email from my Android cell phone's Email app (IMAP). When I got home, the email in my sent folder in Thunderbird is without the four photos. It briefly showed a paper clip icon in Thunderbird, but that disappeared, and the four photos, as I said, aren't in the email. How do I fix this?

Jim
Sputnik double-edge blades: the best, longest-lasting blades available.

DanRaisch
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Post Posted December 19th, 2019, 4:50 pm

How is that account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

Jim.Sputnik

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Post Posted December 19th, 2019, 6:14 pm

It is IMAP.
Sputnik double-edge blades: the best, longest-lasting blades available.

Jim.Sputnik

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Post Posted January 1st, 2020, 3:21 pm

Any solution to this, guys? This is still happening. Thanks, and Happy New Year.
Sputnik double-edge blades: the best, longest-lasting blades available.

DanRaisch
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Post Posted January 1st, 2020, 4:52 pm

If the photos are still on the phone try sending them again, one at a time.

Jim.Sputnik

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Post Posted January 1st, 2020, 5:14 pm

Sending them one at a time still results in the problem. I see the paper clip icon (attachment icon) for a bit, and then it disappears. I open the email, and there is no attachment.

Jim
Sputnik double-edge blades: the best, longest-lasting blades available.

DanRaisch
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Post Posted January 1st, 2020, 6:05 pm

Have you checked the Sent folder on the server to see if the attachment appears there?

Jim.Sputnik

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Post Posted January 6th, 2020, 7:18 pm

Sorry for the late reply. I checked the server and the attachment is not there, either.

Jim
Sputnik double-edge blades: the best, longest-lasting blades available.

DanRaisch
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Post Posted January 7th, 2020, 5:49 am

OK, then. That's why the attachment is not available in Thunderbird. It was not on the server for Thunderbird to access and display. Something is stripping off the attachment on the server side.

Jim.Sputnik

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Post Posted January 7th, 2020, 8:18 am

Thanks. I will check with my webhost.

Jim
Sputnik double-edge blades: the best, longest-lasting blades available.

Jim.Sputnik

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Post Posted January 8th, 2020, 6:23 pm

Here's an update. My webhost said I was over my disk space limit so they removed attachments from my emails. I'm going to go back to POP to avoid this in the future.

Jim
Sputnik double-edge blades: the best, longest-lasting blades available.

DanRaisch
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Post Posted January 9th, 2020, 4:23 am

Thanks for letting us know what you found out.

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