All Emails disappeared after compacting

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peters220
Posts: 10
Joined: January 18th, 2020, 8:41 am

Re: All Emails disappeared after compacting

Post by peters220 »

Hello tanstaafl: I tried your last suggestion and Thunderbird only showed the Emails after the date that they disappeared. Anyone out there know how to recover the emails from the cache? Thanks JP
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tanstaafl
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Posts: 49647
Joined: July 30th, 2003, 5:06 pm

Re: All Emails disappeared after compacting

Post by tanstaafl »

If there is any mail there they would be a *.eml file or a mbox file (named after the folder, but with no file extension). You can use the ImportExportTools NG add-on to import them into a folder in "Local Folders". Normally most of the files in the cache are image files, certificates etc.
peters220
Posts: 10
Joined: January 18th, 2020, 8:41 am

Re: All Emails disappeared after compacting

Post by peters220 »

Hello tanstaafl: I tried to install ImportExportTools NG but would not install because The operating system is not supported. The computer is one of my old ones that I use in the garage. Windows Vista. Thanks JP
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tanstaafl
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Joined: July 30th, 2003, 5:06 pm

Re: All Emails disappeared after compacting

Post by tanstaafl »

What version of Thunderbird are you running under Vista? I suspect you need to use the older version of the add-on - ImportExportTools (no NG as part of the name)

"as of Thunderbird 53, Thunderbird only supports Windows 7, 8, 10, and Windows Server 2008 R2."
peters220
Posts: 10
Joined: January 18th, 2020, 8:41 am

Re: All Emails disappeared after compacting

Post by peters220 »

Hello tanstaafl: Running 53. I installed the add on and the first time I ran it it came up with a list of previous versions of my profile. I errored and chose one with the date after Thunderbird crash. There were 76mb in the old version. A small banner at the bottom left said importing for a few seconds. AS far as I can tell it did not import any emails. I ran it again and this time it did not come up with the old versions. How do I find the old versions again? Thanks JP
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