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Annoying symbols in incoming emails

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snoopcat
 
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Post Posted February 11th, 2020, 8:22 pm

For some time I have been receiving emails with annoying symbols, which makes reading them difficult. (see Imagshack link). Many of the emails are far worse than the one shown in the attached image. This happens with all 4 of my accounts. Has anybody ever seen this before & is there a solution?


http://imageshack.com/a/img921/3592/dNALmx.jpg

tanstaafl
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Post Posted February 12th, 2020, 1:13 am

Its probably a character set encoding problem. You can't change what character set the sender uses, but you can change what view -> text encoding is set to. If its set to to Unicode set it to Western. If its set to Western, set it to Unicode.

If that doesn't help use view -> message source (or Control-U) to look at the raw message source of one of those messages and see what Content-Type: is set to. That way we can try to figure out a better encoding for you to use.

Some examples are Content-Type: text/plain; charset=utf-8 (it uses Unicode) , Content-Type: text/plain; charset="Cp1252" (it uses Windows-1252 , a single-byte character encoding of the Latin alphabet - probably the most common character encoding in the world) and Content-Type: text/html; charset="iso-8859-1" (equivalent to the first 256 characters of the Unicode character set).

snoopcat
 
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Post Posted February 12th, 2020, 9:52 pm

Thanks for the reply. I'll check it out.

snoopcat
 
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Post Posted February 13th, 2020, 10:58 am

The first suggestion didn't work so I tried (view -> message source) & the image below is a portion of it that. I thought it was the part most relevant to your 2nd suggestion. What do you think?


C:\MY PICTURES\Documentation\Budget\CONTENT TYPE.jpg

tanstaafl
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Post Posted February 13th, 2020, 11:01 am

The last image is not embedded in your post, and isn't a URL to imageshack.

makaiguy

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Post Posted February 13th, 2020, 2:37 pm

snoopcat wrote:C:\MY PICTURES\Documentation\Budget\CONTENT TYPE.jpg

This is a link to the file on YOUR C drive. You can access this file but the rest of us cannot.
Doug Wilson, "The Makai Guy"
Win10 (64bit): FF 73.0.1 (64bit), TB 68.4.2 (32-bit) ║ Android 8.0/7.1.1: FF Mobile 68.5.0, No TB for Android available, dammit!
What a fool believes he sees, no wise man has the power to reason away - Doobie Brothers

snoopcat
 
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Post Posted February 15th, 2020, 12:31 am

Sorry, I forgot to link it to Imageshack.

https://imagizer.imageshack.com/img923/8942/Q9Alqn.jpg

tanstaafl
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Post Posted February 15th, 2020, 10:19 am

The image shows part of the raw source for a message that probably has both a plain text and a HTML version of the message body. Which version you see is based on whether "view -> message body as" is set to "Original HTML" or "plain text".

The plain text version of the message body uses Unicode, and is basically an error message saying your email client doesn't support HTML. You didn't show the source for the HTML version of the message body, which is what was displayed by the image in your first post. We need to see that to know what character set it used. I suspect it didn't use Unicode.

snoopcat
 
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Post Posted February 15th, 2020, 1:33 pm

You replied
"You didn't show the source for the HTML version of the message body, which is what was displayed by the image in your first post. We need to see that to know what character set it used. I suspect it didn't use Unicode."

I'm confused. The Imageshack picture was a cropped from the >view>message source> content. Are you saying my last Imageshack pict was part of the email text?

tanstaafl
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Post Posted February 15th, 2020, 2:19 pm

No. I'm saying you should have cropped it about 20 lines further down so that we also saw the complete headers for the HTML version of the message body plus most of the source for what was displayed in your first image.

snoopcat
 
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Post Posted February 15th, 2020, 10:10 pm

Now I get it (I hope). Here's a copy of the entire message. I hope it's not too small.

https://imagizer.imageshack.com/img921/8792/zh0gwO.png

tanstaafl
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Post Posted February 15th, 2020, 11:33 pm

Its not the entire message. In fact the HTML portion of the message didn't even get to the title. The HTML portion of the message uses Unicode, so you should have had no problem displaying it in Thunderbird, but to be sure I need to view the source used to display what you posted in the first post.

Please copy&paste the link that it provides to "view this message in a browser", within the plain text version of the message. If I click on that it won't have the headers that are added when the message was mailed, but that probably doesn't matter. If it does I might be able to use that link to mail a copy of the newsletter to myself.

snoopcat
 
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Post Posted February 16th, 2020, 11:48 am

I found the "view message link in my browser" & it displayed a "clean" message in my browser, I.E. no funky symbols but I haven't been able to paste it into this message. When I click "paste" nothing happens even though "paste" is highlighted. Ctrl V doesn't work either. However I can paste it into an "Evernote" note that will execute into the browser.

tanstaafl
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Post Posted February 16th, 2020, 3:09 pm

Forget about the browser. Please copy and paste the link from the raw message source (Control-U) into a post on this forum. If need be, save the message using file -> save as -> message, open it in notepad and copy&paste the link from there.

snoopcat
 
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Post Posted February 16th, 2020, 9:26 pm

This is the pasted data; I hope this helps

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<body class="clean-body" style="margin: 0; padding: 0; -webkit-text-size-adjust: 100%; background-color: #ffffff;">
<div style="display: none; max-height: 0px; overflow: hidden;">Fareed on Bernie's climate "magical thinking," a panel of experts on coronavirus, Kim Ghattas on the Middle East's "Black Wave," and more ... </div>
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<p style="font-size: 14px; line-height: 1.2; text-align: center; mso-line-height-alt: 17px; margin: 0;"><em>Insights, analysis and must reads from CNN's Fareed Zakaria and the Global Public Square team, compiled by Global Briefing editor Chris Good</em></p>
<p style="font-size: 14px; line-height: 1.2; text-align: center; mso-line-height-alt: 17px; margin: 0;"> </p>
<p style="font-size: 11px; line-height: 1.2; text-align: center; mso-line-height-alt: 13px; margin: 0;"><span style="font-size: 11px;"><em>February 16, 2020</em></span></p>
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<p style="font-size: 34px; line-height: 1.5; text-align: center; mso-line-height-alt: 51px; margin: 0;"><span style="font-size: 34px;"><strong><span style="font-size: 34px;">On Today’s Show</span></strong></span></p>
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<p style="font-size: 18px; line-height: 1.8; mso-line-height-alt: 32px; margin: 0;"><span style="font-size: 18px;">First, Fareed argues that while many are asking how Bernie Sanders’s democratic socialism might fare in a general election against President Trump, “surely the more important question is not whether his programs would be popular—but whether, in fact, they’re good programs.”<br> <br>Sanders deems climate change to be a world emergency and the top challenge facing America—but, Fareed notes, he opposes both natural gas and nuclear energy, two power sources that can help wean the US off dirtier fuels.<br> <br>“There is no perfect energy solution on hand today, but I believe that we do in fact face a global emergency, and we need every means possible to reduce carbon emissions now,” Fareed says. “The Sanders green-energy plan is magical thinking. It presumes that we can reduce emissions in electricity and transport to zero in 10 years while simultaneously shutting down the only two low-emissions, always-available sources of power that collectively provide nearly 60% of America’s electricity today.”<br> <br>Next, as the Wuhan coronavirus spreads in China and beyond, Fareed hears from a panel of experts about the government’s response (including massive quarantines and empty public spaces), how it <em>should</em> be responding, and how the outbreak will affect the global economy. Washington Post Beijing Bureau Chief <strong>Anna Fifield</strong>, Financial Times global business columnist and CNN Global Economics Analyst <strong>Rana Foroohar</strong>, and Emory University School of Medicine infectious-disease specialist <strong>Dr. Colleen Kraft</strong> break down the week’s developments and put the epidemic in context.</span></p>
<p style="font-size: 12px; line-height: 1.8; mso-line-height-alt: 22px; margin: 0;"> </p>
<p style="font-size: 18px; line-height: 1.8; mso-line-height-alt: 32px; margin: 0;"><span style="font-size: 18px;">In our What in the World segment, Fareed looks at the expansion last month of Trump’s travel ban, which will cover six additional countries—and why including Nigeria in it was bad policy.<br> <br>After that, Fareed talks with veteran Middle East journalist <strong>Kim Ghattas</strong> about her new book, “Black Wave: Saudi Arabia, Iran, and the Forty-Year Rivalry That Unraveled Culture, Religion, and Collective Memory in the Middle East.” Ghattas traces the wave of conservative culture that has swept across the region since 1979.<br> <br>Finally, author, former US Assistant Secretary of Defense, and Harvard University Professor Emeritus <strong>Joseph Nye</strong> discusses his new book, “Do Morals Matter?: Presidents and Foreign Policy from FDR to Trump.” Nye grades the morality of US presidents' foreign policies and looks at how Trump stacks up.</span></p>
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