Unified Folders not reopening to Unified Inbox

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custom.firefox.lady
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Unified Folders not reopening to Unified Inbox

Post by custom.firefox.lady »

Thunderbird folder pane previously saved the selected folder and reopened to it. I select the Unified Inbox, but after I close T-bird and reopen it, the first account under the Inbox dropdown is selected instead of the Unified Inbox. Thus I have to click the Inbox folder to view all the mail in that Unified Folder. Not sure exactly when this started, but think it was fairly recently. Is this a bug or how to fix?

Thunderbird 76.0b3 (no extensions enabled)
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tanstaafl
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Re: Unified Folders not reopening to Unified Inbox

Post by tanstaafl »

Problems are more likely with beta builds, but its likely the virtualfolders.dat file in the profile got corrupted somehow. Delete that file and restart Thunderbird. If you had added any saved searches you will need to add then again.

http://kb.mozillazine.org/Unified_Folders_not_working
custom.firefox.lady
Posts: 407
Joined: February 28th, 2008, 3:48 am
Location: PA

Re: Unified Folders not reopening to Unified Inbox

Post by custom.firefox.lady »

tanstaafl wrote:Problems are more likely with beta builds, but its likely the virtualfolders.dat file in the profile got corrupted somehow. Delete that file and restart Thunderbird. If you had added any saved searches you will need to add then again.

http://kb.mozillazine.org/Unified_Folders_not_working
No saved searches, but deleting that file did not help. Running Thunderbird release version on another computer and issue doesn't occur there. Other ideas? Anyone else on beta have this working?
sfhowes
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Joined: April 1st, 2012, 10:21 am

Re: Unified Folders not reopening to Unified Inbox

Post by sfhowes »

The file that stores the state at closing is session.json. Close TB and delete it from the profile folder. TB should then open with the folder that was open at last exit.
custom.firefox.lady
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Re: Unified Folders not reopening to Unified Inbox

Post by custom.firefox.lady »

sfhowes wrote:The file that stores the state at closing is session.json. Close TB and delete it from the profile folder. TB should then open with the folder that was open at last exit.
Not fixing it either. session.json contains

Code: Select all

"state":{"folderURI":"mailbox://nobody@smart%20mailboxes/Inbox"
but it still opens to first account instead of Inbox even though Inbox was open on exit.
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tanstaafl
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Re: Unified Folders not reopening to Unified Inbox

Post by tanstaafl »

On my windows 10 PC selecting unified view creates a mail\smart mailboxes directory in the profile when using version 68.7.0. Try deleting the smart mailboxes directory.

The manually sort folders add-on lets you specify the startup folder. You'd do that with tools -> manually sort folders -> extra settings. You shouldn't have to use it, but if you're getting frustrated it might be worth a try.
custom.firefox.lady
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Re: Unified Folders not reopening to Unified Inbox

Post by custom.firefox.lady »

tanstaafl wrote:On my windows 10 PC selecting unified view creates a mail\smart mailboxes directory in the profile when using version 68.7.0. Try deleting the smart mailboxes directory.
No luck after that either.
tanstaafl wrote:The manually sort folders add-on lets you specify the startup folder. You'd do that with tools -> manually sort folders -> extra settings. You shouldn't have to use it, but if you're getting frustrated it might be worth a try.
Doesn't seem to work in Thunderbird 76.0b3. I don't think this type of extension is supported anymore.
"Add-on support: As of version 74.0 beta, Thunderbird only supports MailExtensions and MailExtension Experiments. Restartless add-ons and non-restartless legacy add-ons using XUL overlays are no longer supported." per https://www.thunderbird.net/en-US/thund ... easenotes/
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tanstaafl
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Re: Unified Folders not reopening to Unified Inbox

Post by tanstaafl »

custom.firefox.lady
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Re: Unified Folders not reopening to Unified Inbox

Post by custom.firefox.lady »

Just tested a new profile; working fine there, so there's something wonky in the profile. Unless someone else has an idea, will attempt to move some data over via http://kb.mozillazine.org/Transferring_ ... hunderbird
custom.firefox.lady
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Re: Unified Folders not reopening to Unified Inbox

Post by custom.firefox.lady »

Hmmm, found a fix, workaround, whatever. Options > General > "When Thunderbird launches show the Start Page in the message area" needs to be checked for the folder that was open at last exit to be restored. That surely can't be the intended behavior. If you want this area to be blank instead, you can leave it checked, but change the location to about:blank.
Filed Bug 1636350
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