MozillaZine

Picks up same single email again and again and none since

User Help for Mozilla Thunderbird
snowzilla
 
Posts: 2
Joined: February 17th, 2012, 5:15 pm

Post Posted May 20th, 2020, 11:23 am

Hi

Since the 8th, one of my POP email accounts will only download the same single email every time it fetches messages!

The bar at the bottom says that there are many more to pick up.

I have tried repairing the folder. I have even tried deleting the email account and setting it up again from new, whereupon it downloaded hundreds of past emails and then stuck again at exactly the same email.

What can I do???

Thanks for your help!
Mark.

DanRaisch
Moderator

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Posts: 123082
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted May 20th, 2020, 11:47 am

With Thunderbird shut down, Log onto the webmail page for the account and delete the oldest message not yet down loaded to Thunderbird.
Also see this article — http://kb.mozillazine.org/Duplicate_messages_received

snowzilla
 
Posts: 2
Joined: February 17th, 2012, 5:15 pm

Post Posted May 20th, 2020, 11:37 pm

It worked! Thanks lots!

DanRaisch
Moderator

User avatar
 
Posts: 123082
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted May 21st, 2020, 4:21 am

You're welcome.

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