SOLVED-mailto links from Firefox ask for new account (Linux)

User Help for Mozilla Thunderbird
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Joined: June 15th, 2020, 3:16 pm

Post Posted June 15th, 2020, 3:19 pm

When I click on a mailto link in Firefox, it will open Thunderbird, as set in settings, but it doesn't recognize the default profile, apparently. It asks me to set up a new email account.
Last edited by jmnorvell on June 17th, 2020, 3:02 pm, edited 2 times in total.


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Post Posted June 17th, 2020, 11:21 am

What Linux operating system are you using? What are you trying to "mail to"? Image, page, link, etc.?
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Post Posted June 17th, 2020, 11:33 am

Is it launching the Mozilla version of Thunderbird or the one that is provided by your distro? Help -> troubleshooting information should clear that up.

If the latter (build provided by your distro) that would explain the symptoms, since you have no profiles.ini or profile for it. You might need to just explicitly specify the full path to the version of Thunderbird you want in Firefox's settings.

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Joined: June 15th, 2020, 3:16 pm

Post Posted June 17th, 2020, 3:02 pm

Yes, that's it. I didn't realize the Ubuntu software had installed another version. I've been installing manually in /opt. Thanks!

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