MozillaZine


mail server pop gmail com responded: username and password n

User Help for Mozilla Thunderbird
petergo
 
Posts: 1179
Joined: January 21st, 2005, 7:34 am

Post Posted February 21st, 2021, 12:39 pm

TB 78.7.1 32bit release chanel
Win 10pro

hi there

suddenly a problem occurred

Sending of password to user did not succeed.
Mail server pop gmail com responded: username and password not accepted mail server pop gmail com responded: username and password not accepted

I searched for solutions.

Suddenly, I can not access my gmail account either.

The problem has occurred on my backup, laptop computer that I recently upgraded to ver 78.7.1

I know I am entering the correct password

thank you for your help
regards
peter

DanRaisch
Moderator

User avatar
 
Posts: 124224
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted February 21st, 2021, 2:24 pm

What settings do you have in Thunderbird for authentication, etc.

petergo
 
Posts: 1179
Joined: January 21st, 2005, 7:34 am

Post Posted February 21st, 2021, 2:35 pm

g'day Dan

Hope all well somewhere on the right coast <smiles>

Both incoming and outgoing are set to Normal Password

thanks
cheers
peter

cgtyoder
 
Posts: 3
Joined: February 21st, 2021, 1:37 pm

Post Posted February 21st, 2021, 2:37 pm

If you access your gmail account via webmail, does your password work there?

petergo
 
Posts: 1179
Joined: January 21st, 2005, 7:34 am

Post Posted February 21st, 2021, 2:52 pm

thank you cg

YES, gmail account working no problems

I did change the password a day or so ago because received a security warning from google.

I also just completed an eSet full computer scan for anything bad, and nothing detected

thanks
cheers
peter

DanRaisch
Moderator

User avatar
 
Posts: 124224
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted February 21st, 2021, 4:17 pm

Are you manually entering the password for that Gmail account or was it saved for automatic response by Thunderbird?

petergo
 
Posts: 1179
Joined: January 21st, 2005, 7:34 am

Post Posted February 21st, 2021, 4:45 pm

hi Dan

I changed the password in the goggle account, and it was saved, I guess.
I am able to open gmail, without doing anything extra.

With TB, I entered the new password, and all was fine the first day or so.
Today I am getting the error.

I tried to click on retry, that didnt work.
Next I typed in the password, and checked the box for password manager to remember it,
and now I get the error

thnx
Dan
peter

petergo
 
Posts: 1179
Joined: January 21st, 2005, 7:34 am

Post Posted February 22nd, 2021, 1:20 am

PROBLEM SOLVED

this is what I did.

I revo uninstalled TB

Downlaoded fresh copy of TB ver 78.7.1 from mozilla website, and installed it

Then did restore of hekasoft copy of TB from primary computer

voila! ( aussie for there ya go)

working agaijn, perfectly

thanks folks
cheers
peter

Return to Thunderbird Support


Who is online

Users browsing this forum: No registered users and 5 guests