Tray icon not showing up anymore when i receive new mail

[Zaion]

Hi,
A few weeks ago I noticed a problem with the tray icon that kept being showed even after i read all the new messages but still had old unread messages. I fixed it by following the tip i found here http://forums.mozillazine.org/viewtopic ... &t=3078557 to set mail.biff.use_new_count_in_mac_dock to true and it worked.

Now Thunderbird got updated again and now I can't see the tray icon at all. I thought setting back the value to false would've solved but I have noticed that the value's default is now true (but anyways setting it to false didn't change anything)

I checked Thunderbird settings and which icons are showed in the tray and it seems all fine (it was previously working and the settings weren't changed anyways)

[morat]

Did the developers change the preference name?

Windows systray item informs of not-so-useful number of unread messages
http://bugzilla.mozilla.org/show_bug.cgi?id=1721063

Migrate mail.biff.use_new_count_in_mac_dock to mail.biff.use_new_count_in_badge
http://bugzilla.mozilla.org/attachment.cgi?id=9238447

Code: Select all

- { id: "mail.biff.use_new_count_in_mac_dock", type: "bool" },
+ { id: "mail.biff.show_badge", type: "bool" },
+ { id: "mail.biff.use_new_count_in_badge", type: "bool" },

For reading only as Bugzilla is not a forum.

[Zaion]

Did the developers change the preference name?

Windows systray item informs of not-so-useful number of unread messages
http://bugzilla.mozilla.org/show_bug.cgi?id=1721063

Migrate mail.biff.use_new_count_in_mac_dock to mail.biff.use_new_count_in_badge
http://bugzilla.mozilla.org/attachment.cgi?id=9238447

Code: Select all

- { id: "mail.biff.use_new_count_in_mac_dock", type: "bool" },
+ { id: "mail.biff.show_badge", type: "bool" },
+ { id: "mail.biff.use_new_count_in_badge", type: "bool" },

For reading only as Bugzilla is not a forum.

Ah yes you are right. I didn't notice the name was changed when i was looking for the option (i just searched for "new_count" and saw the value)

The problem is still present though

[morat]

I assume you are using TB 91.1.1. Is that correct?

Is the new mail in the Inbox folder?

Looks like the workaround only checks Inbox folders

If you have enabled the "When getting new messages for this account, always check this folder" option for a specific folder and new mail is available for the folder, the indicator dot does not show up.

I would ask in mozray's thread if the workaround stop working for anyone else.

Other thread: http://forums.mozillazine.org/viewtopic ... #p14902304

[Zaion]

Yes that's the version i'm using,
All my mail is in the inbox folder

The problem is that the workaround was for tray icon showing up even when you read all your new messages cause it was counting all unread messages, when using the workaround it showed up correctly only for the new messages.

Now it doesn't show up at all, not for the new messages nor for the unread messages.

The previous property was called mail.biff.use_new_count_in_mac_dock and it was false by default, setting it to true made the icon work correctly for me
Now the new property mail.biff.use_new_count_in_badge is true by default but the icon doesn't show up at all

[morat]

I tested the tray icon. The feature works for me.

I set these preferences to true.

mail.biff.show_badge default true
mail.biff.use_new_count_in_badge default true
mail.biff.show_tray_icon default true

Menu Bar > Tools > Options > General > Incoming Mails > App Icon Options > [check] Show badge icon
Menu Bar > Tools > Options > General > Incoming Mails > App Icon Options > [select] Count of new messages
Menu Bar > Tools > Options > General > Incoming Mails > [check] Show a tray icon for incoming messages

Thunderbird 91.1.2
Windows 10 Pro 20H2 32-bit

[Zaion]

It doesn't work for me with same settings and same version (only difference is Windows 10 Pro 21H1 64bit).
I have downgraded to 91.0.1 which is the last version where the tray icon works for me (once i set mail.biff.use_new_count_in_mac_dock as true)