User Help for Mozilla Thunderbird
OK, for the sake of clarity, all of those are extensions, not plugins, and all should be disabled in Troubleshooting Mode.
They are disabled in trouble shooting mode, but they are not disabled permanently after executing:
Correct, troubleshooting mode is only intended to be a way to temporarily disable extensions for testing purposes. When you relaunch in normal mode you can use menu path Tools->Add-ons and Themes and disable individual extensions there.
In the startup screen of trouble shooting mode you have the choice to make changes permanently, which does not work. To enter it, press shift during the start of thunderbird:
Last edited by wsmwk on December 1st, 2021, 10:32 pm, edited 2 times in total.
Have you tried manually disabling the extensions on the Addons and Themes page as I suggested above?
backtrace.io is now taking Thunderbird crashes, since roughly Nov 16. So the correct link for this crash is https://crash-stats.thunderbird.net/rep ... c761211127
The crash report indicates DE and EN-US language packs, the likely cause of the crash.
I am confused. Maybe i was not concrete enough. My issue causing the crash in the preferences was the language pack. After removing it, i am able to open the preferences without any issues.
To answer your question, yes i did, I disabled all extensions manually before i opened this thread - but only the extensions and nothing more. I only want to give the hint that the troubleshooting start menu (which you get pressing shift during start of thunderbird) has an option to disable all add-ons permanently. This does not work for me.
Further note, for spell check purposes, you only need the dictionary. Many users make the mistake of thinking they need to install both the language pack and the dictionary, because both are offered on the same panel.
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