Recipient Tab Broken

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taem
Posts: 15
Joined: December 24th, 2019, 2:00 am

Recipient Tab Broken

Post by taem »

As title. I have SUBJECT, FROM, RECIPIENT, SPAM, DATE. FROM works fine, but RECIPIENT always displays on incorrect and seemingly random username... For example, lets say I am the recipient of an email, but it shows "Joe Blow" and Joe Blow is nowhere in the From, Subject, To, CC, or body text so there is zero reason Thunderbird should show Joe Blows name on that particular email for the recipient. Any idea why this is happening and how to fix it?
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DanRaisch
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Re: Recipient Tab Broken

Post by DanRaisch »

What does "Recipient Tab" mean? Where do you see that in Thunderbird? Is it a column heading in the message list pane?
How is that email account set up in Thunderbird, as POP or IMAP?
taem
Posts: 15
Joined: December 24th, 2019, 2:00 am

Re: Recipient Tab Broken

Post by taem »

DanRaisch wrote:What does "Recipient Tab" mean? Where do you see that in Thunderbird? Is it a column heading in the message list pane?
How is that email account set up in Thunderbird, as POP or IMAP?
IMAP using ProtonMail with a Bridge. And I was wrong, FROM does not work either.

EDIT: And apparently neither does SUBJECT or DATE. Nothing is working. There are hundreds of emails in this particular folder. In the smaller folders, everything seems to work fine. What in the world is going on?
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DanRaisch
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Re: Recipient Tab Broken

Post by DanRaisch »

That looks like a problem with the message summary file associated with that folder. Right click on the name of the folder in question and select "Properties", then click on the "Repair Folder" button. Close and restart Thunderbird and see if the issue is resolved.
taem
Posts: 15
Joined: December 24th, 2019, 2:00 am

Re: Recipient Tab Broken

Post by taem »

DanRaisch wrote:That looks like a problem with the message summary file associated with that folder. Right click on the name of the folder in question and select "Properties", then click on the "Repair Folder" button. Close and restart Thunderbird and see if the issue is resolved.
That worked, thank you! We can close this topic.
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