Recipient Tab Broken
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- Posts: 15
- Joined: December 24th, 2019, 2:00 am
Recipient Tab Broken
As title. I have SUBJECT, FROM, RECIPIENT, SPAM, DATE. FROM works fine, but RECIPIENT always displays on incorrect and seemingly random username... For example, lets say I am the recipient of an email, but it shows "Joe Blow" and Joe Blow is nowhere in the From, Subject, To, CC, or body text so there is zero reason Thunderbird should show Joe Blows name on that particular email for the recipient. Any idea why this is happening and how to fix it?
- DanRaisch
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- Joined: September 23rd, 2004, 8:57 pm
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Re: Recipient Tab Broken
What does "Recipient Tab" mean? Where do you see that in Thunderbird? Is it a column heading in the message list pane?
How is that email account set up in Thunderbird, as POP or IMAP?
How is that email account set up in Thunderbird, as POP or IMAP?
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- Posts: 15
- Joined: December 24th, 2019, 2:00 am
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- Posts: 15
- Joined: December 24th, 2019, 2:00 am
Re: Recipient Tab Broken
IMAP using ProtonMail with a Bridge. And I was wrong, FROM does not work either.DanRaisch wrote:What does "Recipient Tab" mean? Where do you see that in Thunderbird? Is it a column heading in the message list pane?
How is that email account set up in Thunderbird, as POP or IMAP?
EDIT: And apparently neither does SUBJECT or DATE. Nothing is working. There are hundreds of emails in this particular folder. In the smaller folders, everything seems to work fine. What in the world is going on?
- DanRaisch
- Moderator
- Posts: 127188
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Recipient Tab Broken
That looks like a problem with the message summary file associated with that folder. Right click on the name of the folder in question and select "Properties", then click on the "Repair Folder" button. Close and restart Thunderbird and see if the issue is resolved.
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- Posts: 15
- Joined: December 24th, 2019, 2:00 am
Re: Recipient Tab Broken
That worked, thank you! We can close this topic.DanRaisch wrote:That looks like a problem with the message summary file associated with that folder. Right click on the name of the folder in question and select "Properties", then click on the "Repair Folder" button. Close and restart Thunderbird and see if the issue is resolved.