Almost blank screen on open

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required_alias
Posts: 111
Joined: September 4th, 2008, 7:15 am

Almost blank screen on open

Post by required_alias »

No idea what version I have. Can't get to HELP on the app. I know it's recent.
Attachment shows what I get when I open TB using desktop icon or Windows key and typing Thunderbird.
OK, can't find how to ass attachment. TB - full screen - consists of a completely black screen except top left. That area is
File Edit View Go. Below that is the Inbox icon and the word "Inbox." Below that - "Get messages." That's it.
Once I get the strange screen, I have to C]RL-ALT-DEL to kill all instances - usually 4.
Doesn't always do that. But, when is starts, I suffer through this for 4-8 hours.
How do I open TB?
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tanstaafl
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Posts: 49647
Joined: July 30th, 2003, 5:06 pm

Re: Almost blank screen on open

Post by tanstaafl »

Try holding down the shift key when launching it. That put it into a safe mode meant for debugging (disables all add-ons, disables hw acceleration, disables JIT compiler etc.)

http://kb.mozillazine.org/Safe_mode
required_alias
Posts: 111
Joined: September 4th, 2008, 7:15 am

Re: Almost blank screen on open

Post by required_alias »

Does that mean from now on or just as a test?
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tanstaafl
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Posts: 49647
Joined: July 30th, 2003, 5:06 pm

Re: Almost blank screen on open

Post by tanstaafl »

Just for troubleshooting.
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