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Thunderbird connection timed out

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Ei
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Post Posted October 14th, 2008, 7:37 am

Connection to server timed out.
    Unable to open Thunderbird in safe mode. Reloaded T. into firewall settings. Unable to access my T. emails for 5 weeks. Entire computer was wiped clean and reloaded operating and security programs. Mozilla Firefox loaded and works fine.

SK.
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Post Posted October 14th, 2008, 7:39 am

What happens when you attempt to run Thunderbird in Safe Mode? (Thunderbird's not Windows' Safe Mode, right?)
John 3:16 and Philippians 4:13

Daifne
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Post Posted October 14th, 2008, 7:43 am

* Which version of Thunderbird? Check Help>About for the version number.
* What operating system?
* What is the exact wording of the error message you are receiving?
* Do you have any extensions installed?
* What kind of mail - POP, IMAP?
* Is your mail service from an ISP, corporate e-mail system or Web-based?
* Are you using an antivirus and/or a firewall program? Which ones?
* Do you regularly compact your folders? Weekly or more often is strongly recommended. Check http://kb.mozillazine.org/Compacting_folders for more information on compacting folders.
* Without divulging your e-mail address or account name, what are your server settings, including server name and port number for:
+ Tools>Account Settings>*account*>Server Settings?
+ Tools>Account Settings>Outgoing Server (SMTP) (at the bottom of the list of accounts on the left)>*server*>Edit?
* Any recent changes in your computer or software configuration that might be relevant?
(including OS or Thunderbird updates, adding extensions or themes, etc. and any security program updates)
“If you make people think they're thinking, they'll love you; but if you really make them think, they'll hate you.” ― Harlan Ellison
Please do not PM me for personal support. Keep posts here in the Forums instead and we all learn.

Guest
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Post Posted October 14th, 2008, 8:10 am

SK: Used Thunderbird safe mode. Will not open. Same error: Connection to server mail.comcast.net timed out.
Daifne: Thunderbird 2.0.0.17. Windows XP. Error: Connection to server mail.comcast.net timed out. Unaware of extensions. IMAP mail. Web based service from cable company - Outlook Express connects fine. Panda 2008 firewall/security. Incoming server name: mail.comcast.net. Outgoing server name: SMTP.comcast.net. Port number 25 or 587. Changes: as stated, computer wiped clean and security and software installed 9-08. All other programs as well as Firefox work fine.

Daifne
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Post Posted October 14th, 2008, 9:12 am

Comcast only offers POP3 access, not IMAP. Recreate the account as POP and remove the IMAP account.
“If you make people think they're thinking, they'll love you; but if you really make them think, they'll hate you.” ― Harlan Ellison
Please do not PM me for personal support. Keep posts here in the Forums instead and we all learn.

Ei
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Post Posted October 14th, 2008, 11:11 am

Got it. Thanks. What is the difference between POP & IMAP?
POP got me on.

Daifne
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Post Posted October 14th, 2008, 8:22 pm

They are different email protocols and behave differently. Do a Google search on them to learn more.
“If you make people think they're thinking, they'll love you; but if you really make them think, they'll hate you.” ― Harlan Ellison
Please do not PM me for personal support. Keep posts here in the Forums instead and we all learn.

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