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Download Manger Crash

User Help for Seamonkey and Mozilla Suite
djluckyluciano
 
Posts: 3
Joined: January 22nd, 2017, 3:33 pm

Post Posted January 22nd, 2017, 3:58 pm

HI, everytime the download Manager opens Seamonkey Crashes...

it has worked until yesterday, but after i have downloaded an picture out of my email inbox, the download manager opens than crashes Seamonkey

i sent different crash reports, tried to overinstall an new version.. but it always crashes after opening the download manager (ctrl.- J)

has anyone an idea how to solve this problem (maybe clear the downloader cache)

greetz from Germany

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted January 22nd, 2017, 7:30 pm

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode

djluckyluciano
 
Posts: 3
Joined: January 22nd, 2017, 3:33 pm

Post Posted January 22nd, 2017, 7:54 pm

Yes in SafeMode it crashes immedeately if i start download Manager

DanRaisch
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Posts: 118028
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted January 22nd, 2017, 7:59 pm

With SeaMonkey closed, navigate to the profile folder and locate the file downloads.rdf. Rename that file downloadsrdf.old, then start SeaMonkey and see if the problem appears.

djluckyluciano
 
Posts: 3
Joined: January 22nd, 2017, 3:33 pm

Post Posted January 22nd, 2017, 8:20 pm

problem Solved...perfect


thanks

DanRaisch
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Posts: 118028
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted January 23rd, 2017, 6:07 am

You're welcome.

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