Duplicate copies of messages appear in destination folder

User Help for Seamonkey and Mozilla Suite
Post Reply
Rob_S
Posts: 809
Joined: December 13th, 2007, 8:54 am
Location: Vancouver Island BC
Contact:

Duplicate copies of messages appear in destination folder

Post by Rob_S »

Using SM 2.48, when trying to move several old mail messages to a backup folder, multiple copies as many as five copies of each appear in the destination folder.

Anyone else having this problem?

Any easy way to delete the duplicates?
User avatar
DanRaisch
Moderator
Posts: 127188
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Duplicate copies of messages appear in destination folde

Post by DanRaisch »

How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.
Rob_S
Posts: 809
Joined: December 13th, 2007, 8:54 am
Location: Vancouver Island BC
Contact:

Re: Duplicate copies of messages appear in destination folde

Post by Rob_S »

This is a pop mail account, however, the duplication does not take place in the inbox.

It occurs when moving several messages from inbox to one of many sub-folders for archiving purposes.

We have tried compacting the sub-folders, and also tried repairing them (from properties dialog.
TPR75
Posts: 1353
Joined: July 25th, 2011, 8:11 am
Location: Poland

Re: Duplicate copies of messages appear in destination folde

Post by TPR75 »

Rob_S wrote:It occurs when moving several messages from inbox to one of many sub-folders for archiving purposes.
Sub-folders for Inbox folder or just folders for that e-mail account? I have additional folders to sort already read messages and to keep clean Inbox and it works correct for me.

And you can check/test: disable/uninstall Lightning extension and try to delete those messages.
--
Post Reply