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Can't sign into PNC Online banking

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Ztruker

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Post Posted February 27th, 2018, 10:43 am

URL: https://www.onlinebanking.pnc.com/alservlet/OnlineBankingServlet

I can't sign into my PNC bank online banking with Seamonkey 2.49.1. The Sign On button is greyed out. Works with other browsers, IE 11, Edge. Javascript problem?

I used to be able to sign in okay. Not sure when this changed.

I think you can use a fake userid and password just to see if the Sign On button is active for you.
Last edited by Ztruker on February 27th, 2018, 11:01 am, edited 4 times in total.
Rich
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DanRaisch
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Post Posted February 27th, 2018, 10:44 am

Try clearing the cache and any cookies relating to that particular web site.

Ztruker

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Post Posted February 27th, 2018, 11:06 am

Just tried that Dan, no help.
Rich
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ElTxolo

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Post Posted February 27th, 2018, 11:55 am

Ztruker wrote:.... The Sign On button is greyed out. Works with other browsers, IE 11, Edge. Javascript problem? ....

    :-k
    It's the typical page with 'bad browsing sniffing' #-o

    Works well, if you change the user agent (==> Mozilla/5.0 (X11; Linux x86_64; rv:58.0) Gecko/20100101 Firefox/58.0)



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Frank Lion

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Post Posted February 27th, 2018, 12:14 pm

As above, but don't use a universal user agent change or you'll get different problems on other random sites. Instead, use a site specific override.

In this case, that would be -

Enter about:config in addressbar > right click any entry and select > New > String > Enter general.useragent.override.onlinebanking.pnc.com as the name and whatever you like as the value, like - Mozilla/5.0 (X11; Linux x86_64; rv:58.0) Gecko/20100101 Firefox/58.0
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TPR75
 
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Post Posted February 27th, 2018, 1:12 pm

Ztruker wrote:I can't sign into my PNC bank online banking with Seamonkey 2.49.1.
[cut]
I used to be able to sign in okay. Not sure when this changed.


First of all manually update SeaMonkey to version 2.49.2:
https://www.seamonkey-project.org/releases/2.49.2

IMHO it changed when Mozilla released Firefox 58. Some (if not "most") websites ignore existence of Firefox 52 ESR (SeaMonkey 2.49.x is based on this version). The same is on Oracle site:
https://java.com/en/download/installed8.jsp

When Firefox compatibility is enabled in SeaMonkey and website "detects old Firefox" then user can see some information about "obsolete browser".

You can make workaround like Frank Lion described above. I was forced to do similar things for some sites prepared by lazy web "masters". If it works and
if you are customer of PNC Bank then write to them and inform about problem "on their side".

WaltS48

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Post Posted February 28th, 2018, 7:49 am

Try typing a space after your username or password, it doesn't matter which one, then press the Backspace key.

That's what I have to do to enable the Login button in Firefox Nightly.
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Ztruker

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Post Posted February 28th, 2018, 8:39 am

General override to 58.0 worked. I'll try the other suggestions now and see which ones work for me. Many thanks to all.

Edit: Site specific (pnc.com) works great too.
Rich
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Post Posted February 28th, 2018, 11:35 am

All I needed to do was allow cookies.

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