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NVIDIA graphics driver crashing

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Justinh
 
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Joined: November 13th, 2004, 7:03 pm
Location: Alabama

Post Posted June 7th, 2018, 5:38 pm

In the past two public builds of SM I've experienced the graphics driver crashing a few times while in the browser. Just now, I had only four tabs open (to pages I visit often) and was filling out a form on a page. I double-clicked in a field to get the field history so I could select a value and then Windows told me my driver crashed.

I don't recall this ever happening over my 10+ years of using SM. I've updated the graphics driver twice to the newest version. I can't find a common thread that leads to the crash.

Any way to prevent this? Or find root cause?

Win7 x64, NVIDIA GT 630

Frank Lion

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Post Posted June 7th, 2018, 5:48 pm

I've used older NVidia cards than that with SM in my time and had no trouble ..but, I did have 'Use Hardware Acceleration....' OFF, as HA causes problems of all sorts.

That would be an easy thing for you to try, you'll find the setting under Edit>Prefs>Appearance>Content.

There are no ill effects in having HA disabled, just no graphical glitches or problems like yours anymore.
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"The only thing necessary for the triumph of evil, is for good men to do nothing." - Edmund Burke (attrib.)

Justinh
 
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Joined: November 13th, 2004, 7:03 pm
Location: Alabama

Post Posted June 7th, 2018, 6:16 pm

Thanks. I just toggled it off, so we'll see.

frg
 
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Post Posted June 7th, 2018, 11:26 pm

If you can provide a crash id I can check if it corresponds to a known bug. If it is fixed in later releases a backport might be possible.

Justinh
 
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Joined: November 13th, 2004, 7:03 pm
Location: Alabama

Post Posted June 8th, 2018, 2:45 pm

How do I get a crash ID? SM doesn't crash; it stays running.

-Px-

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Post Posted June 9th, 2018, 1:29 am

Type about:crashes in address bar, you should see some IDs there

Justinh
 
Posts: 175
Joined: November 13th, 2004, 7:03 pm
Location: Alabama

Post Posted June 9th, 2018, 11:06 am

Thanks. Yep, got nothing of recent, I suppose since SM itself did not crash.

Frank Lion

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Post Posted June 9th, 2018, 11:57 am

Justinh wrote:Thanks. I just toggled it off, so we'll see.

Any driver crashes yet?

Your card is not even that old (2009-2010?) so you wouldn't expect HA to be behind this, but I've seen it so often all over the place that I reckon for the very specific and limited benefit that HA offers that Mozilla should never have had it enabled by default.
Metal Lion latest SeaMonkey & Thunderbird Themes - Sea Monkey and Silver Sea Monkey
"The only thing necessary for the triumph of evil, is for good men to do nothing." - Edmund Burke (attrib.)

Justinh
 
Posts: 175
Joined: November 13th, 2004, 7:03 pm
Location: Alabama

Post Posted June 9th, 2018, 12:00 pm

Nothing yet, but it is not all that frequent. I may take a month or two to know.

In what situation is HA used?

Frank Lion

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Post Posted June 9th, 2018, 12:14 pm

Justinh wrote:In what situation is HA used?

Not many really, I think some high end online games and the like - https://en.wikipedia.org/wiki/Hardware_acceleration
Metal Lion latest SeaMonkey & Thunderbird Themes - Sea Monkey and Silver Sea Monkey
"The only thing necessary for the triumph of evil, is for good men to do nothing." - Edmund Burke (attrib.)

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