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hoopla digital reports unsupported browser

User Help for Seamonkey and Mozilla Suite
leishirsute
 
Posts: 92
Joined: September 16th, 2006, 7:50 pm

Post Posted November 28th, 2018, 10:44 am

hoopla digital reports unsupported browser for latest release of Seamonkey 2.49.4 .

https://www.hoopladigital.com/supported

Any suggestions to get this website to work with Seamonkey?

Anonymosity
 
Posts: 8530
Joined: May 7th, 2007, 12:07 pm

Post Posted November 28th, 2018, 11:16 am

What is it supposed to do? All I get is a blue page with "hoopla" in large white letters.

lasardo
 
Posts: 153
Joined: September 9th, 2018, 1:41 pm

Post Posted November 28th, 2018, 11:22 am

Try setting your user agent to imitate Firefox. Instructions are at the last post here viewtopic.php?f=40&t=3044104 but use general.useragent.override.hoopladigital.com instead of google. Or use the UA switcher extension also mentioned in that thread.

leishirsute
 
Posts: 92
Joined: September 16th, 2006, 7:50 pm

Post Posted November 29th, 2018, 5:52 am

I did not see a UA switcher extension when searching extensions in Seamonkey.
I found it for Firefox.
Is there a Seamonkey version?

leishirsute
 
Posts: 92
Joined: September 16th, 2006, 7:50 pm

Post Posted November 29th, 2018, 6:03 am

I ended up using general.useragent.override.hoopladigital.com and value
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.9) Gecko/20100101 Goanna/3.4 Firefox/52.9 PaleMoon/27.9.3

Hoopla didn't like it either.

Oh well. I'll just use Chrome for Hoopla. It's a flaky website.

leishirsute
 
Posts: 92
Joined: September 16th, 2006, 7:50 pm

Post Posted November 29th, 2018, 6:07 am

Anonymosity wrote:What is it supposed to do? All I get is a blue page with "hoopla" in large white letters.


It's a video streaming website, so it should eventually display a login screen and movie selections.
It works okay in Chrome.

Anonymosity
 
Posts: 8530
Joined: May 7th, 2007, 12:07 pm

Post Posted November 29th, 2018, 10:55 am

Changing the user-agent did not change anything.
I tried it with my other 3 browsers. The only one that showed anything different was Safari. That one is supposed to be supported, but I got the "unsupported browser" message with that. Maybe they do not like MacOS.

WaltS48

User avatar
 
Posts: 3788
Joined: May 7th, 2010, 9:38 am
Location: Pennsylvania, USA

Post Posted November 29th, 2018, 4:35 pm

leishirsute wrote:hoopla digital reports unsupported browser for latest release of Seamonkey 2.49.4 .

https://www.hoopladigital.com/supported

Any suggestions to get this website to work with Seamonkey?


I get the same message using my Firefox Nightly.

User Agent Mozilla/5.0 (X11; Linux x86_64; rv:65.0) Gecko/20100101 Firefox/65.0
Linux Desktop - AMD Athlon(tm) II X3 455 3.3GHz | 8.0GB RAM | GeForce GT 630
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5

lasardo
 
Posts: 153
Joined: September 9th, 2018, 1:41 pm

Post Posted November 29th, 2018, 4:38 pm

I think we may be linking directly to the error page which would always show an error. To test, try https://www.hoopladigital.com/ instead.

leishirsute
 
Posts: 92
Joined: September 16th, 2006, 7:50 pm

Post Posted November 29th, 2018, 4:50 pm

lasardo wrote:I think we may be linking directly to the error page which would always show an error. To test, try https://www.hoopladigital.com/ instead.


Sorry about the confusion. I've been accessing https://www.hoopladigital.com/ .
The Hoopla logo is displayed and then redirected to the error page.

leishirsute
 
Posts: 92
Joined: September 16th, 2006, 7:50 pm

Post Posted November 29th, 2018, 4:52 pm

Anonymosity wrote:Changing the user-agent did not change anything.
I tried it with my other 3 browsers. The only one that showed anything different was Safari. That one is supposed to be supported, but I got the "unsupported browser" message with that. Maybe they do not like MacOS.


Hoopladigital has gotten pretty strict with access. Even their IOS app no longer works. The Android app still works.

ElTxolo

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Posts: 2390
Joined: July 30th, 2007, 9:35 am
Location: Localhost

Post Posted November 30th, 2018, 8:44 am

leishirsute wrote:hoopla digital reports unsupported browser for latest release of Seamonkey 2.49.4 .

https://www.hoopladigital.com/

    :-k Using the url above (hoopladigital.com) and changing the user agent to firefox 64, I have no problem accessing that page:


    Image


  • Type about:config in the Address Bar and press Enter to display the list of preferences.
  • Ignore the warning message.
  • Right click >> New >> String >> general.useragent.override.hoopladigital.com
    >>> Mozilla/5.0 (Windows NT 10.0; WOW64; rv:64.0) Gecko/20100101 Firefox/64.0
  • Restart SeaMonkey.
  • Done! :-"











    Cheers!! 8-)
How to Ask Questions The Smart Way - How to Report Bugs Effectively ;)
Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20180711 SeaMonkey/2.49.4
Mozilla/5.0 (X11; Linux x86_64; rv:54.0) Gecko/20170619 SeaMonkey/2.51

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