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mp4 video from SM email

User Help for Seamonkey and Mozilla Suite
Peter Creasey

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Posts: 691
Joined: October 26th, 2007, 2:32 pm
Location: Texas

Post Posted January 17th, 2020, 3:22 pm

When trying to launch a SeaMonkey email attachment that is an mp4 video, a popup error says the format is not supported.

When launching the same video from the same email existing in the web mail box, it launches fine.

Thoughts?

Thanks.
. . . . . . . . . . Pete

DanRaisch
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Location: Somewhere on the right coast

Post Posted January 17th, 2020, 7:53 pm


Peter Creasey

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Posts: 691
Joined: October 26th, 2007, 2:32 pm
Location: Texas

Post Posted January 18th, 2020, 7:22 am

Dan, thanks, but launching the mp4 attachment in SM email doesn't give any options. It just immediately says format not supported.
. . . . . . . . . . Pete

DanRaisch
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Posts: 123184
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted January 18th, 2020, 7:29 am

Did you try resetting the download actions as described in that article? That should force SeaMonkey to check which action is appropriate for each file type.

Peter Creasey

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Posts: 691
Joined: October 26th, 2007, 2:32 pm
Location: Texas

Post Posted January 18th, 2020, 8:40 am

Dan, I just now glanced at it again. The instructions (given my very limited knowledge) appear to be geared toward ThunderBird and not accurate for SeaMonkey.

I believe I'll just live with the problem.

Thanks again.
. . . . . . . . . . Pete

kerft
 
Posts: 585
Joined: January 30th, 2019, 9:38 am

Post Posted January 18th, 2020, 10:09 am

Renaming mimetypes.rdf or handlers.json in the profile, while the browser is closed is valid for Seamonkey also and could be a fix.

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