mp4 video from SM email

[Peter Creasey]

When trying to launch a SeaMonkey email attachment that is an mp4 video, a popup error says the format is not supported.

When launching the same video from the same email existing in the web mail box, it launches fine.

Thoughts?

Thanks.

[DanRaisch]

See if this article is helpful — http://kb.mozillazine.org/File_types_an ... ad_actions

[Peter Creasey]

Dan, thanks, but launching the mp4 attachment in SM email doesn't give any options. It just immediately says format not supported.

[DanRaisch]

Did you try resetting the download actions as described in that article? That should force SeaMonkey to check which action is appropriate for each file type.

[Peter Creasey]

Dan, I just now glanced at it again. The instructions (given my very limited knowledge) appear to be geared toward ThunderBird and not accurate for SeaMonkey.

I believe I'll just live with the problem.

Thanks again.

[kerft]

Renaming mimetypes.rdf or handlers.json in the profile, while the browser is closed is valid for Seamonkey also and could be a fix.