MozillaZine

Tracking a spam message

User Help for Seamonkey and Mozilla Suite
ruta
 
Posts: 43
Joined: November 6th, 2019, 4:43 am

Post Posted March 21st, 2020, 2:54 am

My ISP who is not familiar with SM asked me to find out how to open an incoming spam message in order to track the servers it passed through.
Please help. Tks

hardys
 
Posts: 151
Joined: August 7th, 2015, 9:15 am

Post Posted March 21st, 2020, 3:08 am

Mark the spam mail and press Ctrl + U or choose message source in View -> Message Source
You can also view the complete header by View -> Headers -> All

TPR75
 
Posts: 914
Joined: July 25th, 2011, 8:11 am
Location: Poland

Post Posted March 21st, 2020, 4:49 am

ruta wrote:My ISP who is not familiar with SM asked me to find out how to open an incoming spam message in order to track the servers it passed through.


They want to track it? Well... Don't open it - just send it to them as attachment:
viewtopic.php?p=14860101#p14860101

They are professionals. They know how to handle with SPAM message in secure way. They shouldn't ask user to open such message. Never ever... ](*,)

EDIT: Oh, well! If you want to help them then you can save message as a file: don't open message (with LMB) just click RMB and from context menu choose "Save As..." and save as a file (without changing its name). Archive file as a e.g. ZIP and send to your ISP as normal attachment.

ruta
 
Posts: 43
Joined: November 6th, 2019, 4:43 am

Post Posted March 22nd, 2020, 4:09 am

hardys wrote:Mark the spam mail and press Ctrl + U or choose message source in View -> Message Source
You can also view the complete header by View -> Headers -> All

Thank you so much.
Ctrl + U did not work, perhaps because my platform is Apple's MacBook Pro, not PC. However the alternatives worked very well for me.
Tks again

ruta
 
Posts: 43
Joined: November 6th, 2019, 4:43 am

Post Posted March 22nd, 2020, 4:30 am

[
They want to track it? Well... Don't open it - just send it to them as attachment:
viewtopic.php?p=14860101#p14860101......
......and send to your ISP as normal attachment.[/quote

Tks. I tried attachment, but that was not good enough for them. I finally accepted Hardy's suggestion which seems more straight forward.
Tks again for helping.

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