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epic game store

User Help for Seamonkey and Mozilla Suite
DEFIANT

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Location: Oregon, USA

Post Posted July 9th, 2020, 5:17 pm

the "get game" or "buy game" button doesn't work. there is supposed to be a pop window that lets you buy the games.

https://www.epicgames.com/store/en-US/
E=mc²

Frank Lion

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Post Posted July 12th, 2020, 7:49 am

DEFIANT wrote:the "get game" or "buy game" button doesn't work. there is supposed to be a pop window that lets you buy the games.

Works OK for me.

Without more information from you then this thread will go nowhere.
Metal Lion latest SeaMonkey & Thunderbird Themes - Sea Monkey and Silver Sea Monkey
"The only thing necessary for the triumph of evil, is for good men to do nothing." - Edmund Burke (attrib.)

DEFIANT

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Posts: 165
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Location: Oregon, USA

Post Posted July 12th, 2020, 8:40 pm

current version seamonkey ...fresh profile...try buying a game...clicking on the buy button brings up no menu...instead it resets the page to the top...no popup menu to buy game at all. its all pretty straight forward...what more info do you require? windows 10 ltsb corei5 1080gtx all drivers up to date.
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Frank Lion

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Post Posted July 13th, 2020, 5:24 am

DEFIANT wrote:...what more info do you require?


This should do it :) - viewtopic.php?p=14867877#p14867877
Metal Lion latest SeaMonkey & Thunderbird Themes - Sea Monkey and Silver Sea Monkey
"The only thing necessary for the triumph of evil, is for good men to do nothing." - Edmund Burke (attrib.)

DEFIANT

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Posts: 165
Joined: June 12th, 2004, 11:13 am
Location: Oregon, USA

Post Posted July 13th, 2020, 2:34 pm

#1. What happened in SafeMode? (Menu>Help>Restart with Addons Disabled) http://kb.mozillazine.org/Safe_mode
no addons installed ... default profile ...still happens

#2. What happened when you tried a new, clean, additional profile? http://kb.mozillazine.org/Creating_a_ne ... on_Windows
(Procedure is the same in SeaMonkey as Firefox and takes 5 mins to do)
still broken

#3. Name of theme (if any) in use at the time of the issue.
default theme

#4. List of (if any) all extensions (Menu>Help>Troubleshooting Info shows a copyable list, but only post the extension name and version.)
none

#5. List a summary (if any) of any changes to userChrome.css and userContent.css that you may have done.
none...no tweaks applied

#6. List any about:config changes you've made that you think may be relevant.
none fresh install/profile

#7. If you have a problem with some websites, then list them along with links to them.
https://www.epicgames.com/store/en-US/
not the site itself...the ability to buy any game from said site. it doesn't popup with the buy page.

#8. Details of your AntiVirus.
none, i dont run one/any...resource hogs and im very aware of where im at on the internet.

#9. State how much RAM your PC has, especially with memory type issues.
16gb ddr3

#10. If relevant, give details about changes you have made in Preferences, i.e. tab loading, cookies, location bar, etc.
none fresh/install profile
Last edited by DEFIANT on July 13th, 2020, 9:43 pm, edited 1 time in total.
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Frank Lion

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Post Posted July 13th, 2020, 2:43 pm

Thanks, what SeaMonkey version are you using?

DEFIANT wrote:#1. What happened in SafeMode? (Menu>Help>Restart with Addons Disabled) http://kb.mozillazine.org/Safe_mode
no addons installed ... default profile

Did you actually test in SafeMode (which does a lot more than just disabling addons)?
Metal Lion latest SeaMonkey & Thunderbird Themes - Sea Monkey and Silver Sea Monkey
"The only thing necessary for the triumph of evil, is for good men to do nothing." - Edmund Burke (attrib.)

DEFIANT

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Posts: 165
Joined: June 12th, 2004, 11:13 am
Location: Oregon, USA

Post Posted July 13th, 2020, 3:36 pm

Frank Lion wrote:Thanks, what SeaMonkey version are you using?

DEFIANT wrote:#1. What happened in SafeMode? (Menu>Help>Restart with Addons Disabled) http://kb.mozillazine.org/Safe_mode
no addons installed ... default profile

Did you actually test in SafeMode (which does a lot more than just disabling addons)?

yes sir...same result...no popup windows to purchase a game.
E=mc²

Frank Lion

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Location: ... The Exorcist....United Kingdom

Post Posted July 13th, 2020, 4:05 pm

DEFIANT wrote:yes sir...same result...no popup windows to purchase a game.

Thanks.

Site seems to work for me. When I click 'Buy' I'm taken to this -

Image

Frank Lion wrote:Thanks, what SeaMonkey version are you using?

Guess you missed this above?
Metal Lion latest SeaMonkey & Thunderbird Themes - Sea Monkey and Silver Sea Monkey
"The only thing necessary for the triumph of evil, is for good men to do nothing." - Edmund Burke (attrib.)

DEFIANT

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Posts: 165
Joined: June 12th, 2004, 11:13 am
Location: Oregon, USA

Post Posted July 13th, 2020, 5:25 pm

yes i can sign in, but once im signed in there is no popup to buy games...sign up and try to buy a game...don't worry it wont buy it immediately...its the confirmation popup that doesn't work.
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mightyglydd

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Location: Hollywood Ca.

Post Posted July 13th, 2020, 5:44 pm

DEFIANT wrote:its the confirmation popup that doesn't work.

:-k Which browser and version are you actually using ?
#KeepFightingMichael and Alex.

James
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Post Posted July 13th, 2020, 5:48 pm

Frank Lion wrote:Site seems to work for me. When I click 'Buy' I'm taken to this -

Image

That is just telling you to sign in since you are not already signed in with an account for Epic.

I've already claimed the free games of the week (starts every Thursday) so I cannot use them as an example. In Firefox 76 I used Far Cry 5 as an example, though I would buy this game on Steam instead if I were to buy it.

Image

In SeaMonkey I get the sign in prompt if I am not logged in, if I am logged in and try to buy I get sent back to top of page if I scrolled down any bit.

DEFIANT

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Posts: 165
Joined: June 12th, 2004, 11:13 am
Location: Oregon, USA

Post Posted July 13th, 2020, 6:19 pm

James wrote:
Frank Lion wrote:Site seems to work for me. When I click 'Buy' I'm taken to this -

Image

That is just telling you to sign in since you are not already signed in with an account for Epic.

I've already claimed the free games of the week (starts every Thursday) so I cannot use them as an example. In Firefox 76 I used Far Cry 5 as an example, though I would buy this game on Steam instead if I were to buy it.

Image

In SeaMonkey I get the sign in prompt if I am not logged in, if I am logged in and try to buy I get sent back to top of page if I scrolled down any bit.
yes this is exactly whats happening...thank you
E=mc²

DEFIANT

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Posts: 165
Joined: June 12th, 2004, 11:13 am
Location: Oregon, USA

Post Posted July 13th, 2020, 6:20 pm

mightyglydd wrote:
DEFIANT wrote:its the confirmation popup that doesn't work.

:-k Which browser and version are you actually using ?
latest seamonkey uh 2.53.3 i think ...yes
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