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I can't receive messages - user name is wrong

User Help for Seamonkey and Mozilla Suite
jgreer
 
Posts: 34
Joined: July 9th, 2004, 7:55 pm

Post Posted October 29th, 2020, 7:55 pm

I have a Seamonkey email setup on this same computer but on another desktop. That desktop became corrupted and now I can't use it, so I've been trying to migrate everything to a new desktop.
I downloaded the latest Seamonkey, set up my mail and newsgroups, but used the wrong user name. The old one, which is connected to my gmail account, doesn't have my name but my gmail address as the user name. I can send emails - I just sent a test email, but I can't receive any because it keeps saying the user name is my name rather than my email. I already went and changed this on the email account settings, but it still insists that the user name is unchanged.
What do I do?
I have more questions after this one is fixed.

Thanks.

DanRaisch
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Posts: 123903
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted October 30th, 2020, 4:03 am

What is the exact text of the error message you are seeing when SeaMonkey fails to receive messages?
How is the account set up, as POP or IMAP? In SeaMonkey, the path is Edit->Mail & Newsgroups Account Settings->Server Settings->Server Type".

jgreer
 
Posts: 34
Joined: July 9th, 2004, 7:55 pm

Post Posted October 31st, 2020, 12:58 pm

I fixed it Dan. Thanks.

DanRaisch
Moderator

User avatar
 
Posts: 123903
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted October 31st, 2020, 2:18 pm

It might help others who experience the same issue if you would post your solution to the problem.

jgreer
 
Posts: 34
Joined: July 9th, 2004, 7:55 pm

Post Posted October 31st, 2020, 2:22 pm

I went to Edit: account settings: clicked on my user name at the top and changed it.

DanRaisch
Moderator

User avatar
 
Posts: 123903
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted October 31st, 2020, 2:41 pm

Thank you.

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