MozillaZine


IMAP missing subfolders on SM

User Help for Seamonkey and Mozilla Suite
nikos_bo
 
Posts: 50
Joined: January 17th, 2010, 4:40 am

Post Posted January 6th, 2021, 12:46 pm

Hi all, I have another issue: on SM I don't see 2nd level subfolders in subscription list.
So, I see Inbox->Folder1 but not Inbox->Folder1->Folder2
Mail account is on O365.
Any idea?

nikos_bo
 
Posts: 50
Joined: January 17th, 2010, 4:40 am

Post Posted January 30th, 2021, 9:27 am

Any suggestion?

TPR75
 
Posts: 984
Joined: July 25th, 2011, 8:11 am
Location: Poland

Post Posted January 30th, 2021, 12:22 pm

nikos_bo wrote:Any suggestion?


Ask your e-mail provider if they allow such structure (sub-sub-folders). For me it works but I'm not using O365 account.

On the other hand...

Maybe it is problem with subscription:
Select your IMAP account -> click with RMB -> choose "Subscribe" -> select folder/sub-folders you want (I can't show this with "example.net")

Image

You can disable function that allows subscribed folders only:
Select IMAP account -> click with RMB -> choose "Settings" -> Server Settings -> click "Advanced" button -> disable "Show only subscribed folders" -> make sure that bellow option "Server supports folders that contain sub-folders and messages" is enabled (by default it is)

Image

If it will not work than it's Office 365 account problem.

nikos_bo
 
Posts: 50
Joined: January 17th, 2010, 4:40 am

Post Posted February 21st, 2021, 1:50 am

Today I've fixed maybe with this changement
Select IMAP account -> click with RMB -> choose "Settings" -> Server Settings -> click "Advanced" button -> disable "Show only subscribed folders"
I write maybe because I think I tried it some weeks ago without success. Today I tried again after checking that from smartphone I could see subfolders and after SM reload subfolders showed up. Maybe I had to close and open the inbound folder to force a view refresh.

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