[Ext] Magic Actions for YouTube

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alphanumericmule
Posts: 10
Joined: March 13th, 2015, 4:40 pm

Re: [Ext] Magic Actions for YouTube

Post by alphanumericmule »

Hey, so I just found this thread while googling, I have some trouble with Magic Actions. It's been causing a ghost tab for me just like ghenxx. I have made a thread about it a few days ago linked here: viewtopic.php?f=38&t=2921057&p=14072525#p14072525

Oh and I tried to use the contact me form on your website but hahahahaha that doesn't work. Let me show you the album: http://imgur.com/a/UyN2h

Oh and when I do take out the www. after hitting Send Message, it says bad request.
Serge1
Posts: 88
Joined: November 29th, 2009, 11:44 pm

Re: [Ext] Magic Actions for YouTube

Post by Serge1 »

@alphanumericmule

Hey, this is getting ridiculous. Maybe time to scan your pc for malware?
alphanumericmule
Posts: 10
Joined: March 13th, 2015, 4:40 pm

Re: [Ext] Magic Actions for YouTube

Post by alphanumericmule »

This is my scan log from Malwarebytes Anti-Malware. If you read my opening post in the thread I linked to in my previous post, I stated that I run Malwarebytes Anti-Malware every day. If you have another malware scanner you want me to use, I'd be happy to accommodate you.

Code: Select all

Malwarebytes Anti-Malware
http://www.malwarebytes.org

Scan Date: 3/16/2015
Scan Time: 12:45:59 PM
Logfile: Log Mar16.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.03.16.03
Rootkit Database: v2015.02.25.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Enabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Admin

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 479424
Time Elapsed: 42 min, 57 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)
Slickone
Posts: 174
Joined: February 6th, 2008, 3:02 pm

Re: [Ext] Magic Actions for YouTube

Post by Slickone »

I added a 3rd pinned tab a couple weeks ago, and after rebooting a time or two, it's now blank and stuck. I can't get rid of the space. Is that similar to your problem?
Serge1
Posts: 88
Joined: November 29th, 2009, 11:44 pm

Re: [Ext] Magic Actions for YouTube

Post by Serge1 »

@alphanumericmule

I don't know what you do with your PC and browser, but I look to the facts:
if our website and contact form works fine (tested), it means there is a problem on your side.
alphanumericmule
Posts: 10
Joined: March 13th, 2015, 4:40 pm

Re: [Ext] Magic Actions for YouTube

Post by alphanumericmule »

And besides the website part, what about the ghost tabs? I'm alright with the contact and website since I can reach you here. So far, ghenxx and I have the same problem with the ghost tabs, I have no clue about Slickone though.

@Slickone, could you provide a screenshot of what you have? It might be the same problem as ghenxx and mine.
Slickone
Posts: 174
Joined: February 6th, 2008, 3:02 pm

Re: [Ext] Magic Actions for YouTube

Post by Slickone »

Serge1
Posts: 88
Joined: November 29th, 2009, 11:44 pm

Re: [Ext] Magic Actions for YouTube

Post by Serge1 »

@alphanumericmule

If you can't even send us a message, I really don't see any sense in discussing this further.
Your browser doesn't work correctly. Although, I think you're just trolling.

Next, it seems you didn't read my replies here. Again, we could not reproduce this issue (tested on a clean profile - FF stable, beta, dev, nightly).
Please read "Help & Tips"... if you still have problems, contact us with more details: checked options, OS and browser version, installed add-ons etc.

If you can reproduce this issue, could you provide us with a detailed list of the steps you took to do so?
alphanumericmule
Posts: 10
Joined: March 13th, 2015, 4:40 pm

Re: [Ext] Magic Actions for YouTube

Post by alphanumericmule »

Trolling. Really? Look, my first post in this thread had a link that directed to another thread I made in the General Discussion. If you seriously think I'm trolling would I do so many things that you asked for? Really? Okay. Fine I'm done. I'm willing to call in a mod to discuss my 'trolling' problem. Oh and if I was the only one trolling, why are there two OTHER people that also has the same problem? Trolling I think not.
Serge1
Posts: 88
Joined: November 29th, 2009, 11:44 pm

Re: [Ext] Magic Actions for YouTube

Post by Serge1 »

@alphanumericmule

It seems, you don't understand me correctly.

Oh and I tried to use the contact me form on your website but hahahahaha that doesn't work.

This looks like trolling or your browser doesn't work properly.

what about the ghost tabs?


I said "We could not reproduce this issue (tested on a clean profile - FF stable, beta, dev, nightly) ..."
I do not know where you got that I said "this is trolling"?

If you can reproduce this issue, could you provide us with a detailed list of the steps you took to do so?
We will try to fix it asap!
alphanumericmule
Posts: 10
Joined: March 13th, 2015, 4:40 pm

Re: [Ext] Magic Actions for YouTube

Post by alphanumericmule »

Oh the haha, a sad laugh, sorry to confuse you. I'm just frustrated right now, sorry again. And there may be something wrong with my browser. That's is true.

And may I record a video instead for you instead of describing it? I kind of prefer working with visuals better than just words. If so, I'll record a video for you as soon as I can get home.

Edit: The video is recorded, just let me know if you want it so I can send you the link for it.
Serge1
Posts: 88
Joined: November 29th, 2009, 11:44 pm

Re: [Ext] Magic Actions for YouTube

Post by Serge1 »

Edit: The video is recorded, just let me know if you want it so I can send you the link for it

PM me a download link.

Also, try the following: create a new clean Firefox profile without any extensions > then install Magic Actions > reproduce the problem > zip the whole profile > then PM me a download link.
alphanumericmule
Posts: 10
Joined: March 13th, 2015, 4:40 pm

Re: [Ext] Magic Actions for YouTube

Post by alphanumericmule »

Works fine now! Thanks for all the in-depth help :)
Slickone
Posts: 174
Joined: February 6th, 2008, 3:02 pm

Re: [Ext] Magic Actions for YouTube

Post by Slickone »

What was the solution?
Serge1
Posts: 88
Joined: November 29th, 2009, 11:44 pm

Re: [Ext] Magic Actions for YouTube

Post by Serge1 »

@Slickone

Try re-enabling the addon: go to Add-ons page ( about:addons ) -> disable then enable again.

or

Try repairing/resetting the addon preferences:

1. Exit Firefox

2. Enter the keyboard shortcut "Windows key + E" to open Windows Explorer

3. In the Windows Explorer window that appears enter the following in the address bar:
%APPDATA%\Mozilla\Firefox\Profiles

4. Open profile directory -> jetpack

and remove directory hamed jid0-UVAeBCfd34Kk5usS8A1CBiobvM8@jetpack

5. Run Firefox

If the problem still exists, please contact us.
Last edited by Serge1 on March 23rd, 2015, 4:48 am, edited 2 times in total.
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