Hi,
Changed my password for log in to Firefox addons page, received a confirmation link but when i go to log in with new password i need to enter the two ghibberish words that never work no matter how many times i try.
Trying to contact Mozilla about it but what door to knock on?
How to contact Mozilla about login issues?
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DaComboMan
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LoudNoise
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Re: How to contact Mozilla about login issues?
Moving to Ex/Theme releases for want of a better place.
Post wrangler
"Choose between the Food Select Feature or other Functions. If no food or function is chosen, Toast is the default."
"Choose between the Food Select Feature or other Functions. If no food or function is chosen, Toast is the default."
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patrickjdempsey
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Re: How to contact Mozilla about login issues?
You might try waiting a few days. Firefox just had a update and when that happens literally half-a-billion computers try to access the AMO servers to check for addons updates. This causes all kinds of problems for several days around the update. If the problem persists after that there are people at AMO you can attempt to email for help.
Tip of the day: If it has "toolbar" in the name, it's crap.
What my avatar is about: https://addons.mozilla.org/en-US/seamonkey/addon/sea-fox/
What my avatar is about: https://addons.mozilla.org/en-US/seamonkey/addon/sea-fox/
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LoudNoise
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Re: How to contact Mozilla about login issues?
PM'ed Jorge for help.
Post wrangler
"Choose between the Food Select Feature or other Functions. If no food or function is chosen, Toast is the default."
"Choose between the Food Select Feature or other Functions. If no food or function is chosen, Toast is the default."
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DaComboMan
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- Location: Arkansas
Re: How to contact Mozilla about login issues?
I'm okay LoudNoise! Patrick was right. Patience!
After over a week of trying, yesterday was d-day and was finally able to login yay!
For whatever reason, i wasn't able to get my initial alias back but i guess that's part of the game.
Won't change my p.w. for a while, that's for sure!
Thanks!
After over a week of trying, yesterday was d-day and was finally able to login yay!
For whatever reason, i wasn't able to get my initial alias back but i guess that's part of the game.
Won't change my p.w. for a while, that's for sure!
Thanks!
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jorgev
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- Location: Costa Rica
Re: How to contact Mozilla about login issues?
Glad this was resolved. For the record, if you have any problems with the add-ons site, you can contact us at amo-admins AT mozilla DOT org.
Jorge Villalobos
Add-ons Developer Relations Lead, Mozilla
Add-ons Developer Relations Lead, Mozilla
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DaComboMan
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Re: How to contact Mozilla about login issues?
Doing good. Thanks Jorge!
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LoudNoise
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Re: How to contact Mozilla about login issues?
Seconded. Thanks for dropping by Jorge.
Post wrangler
"Choose between the Food Select Feature or other Functions. If no food or function is chosen, Toast is the default."
"Choose between the Food Select Feature or other Functions. If no food or function is chosen, Toast is the default."