error in downloading recent Sea Monkey update

Discussion of bugs in Seamonkey
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Joined: September 13th, 2015, 2:02 pm

Post Posted September 13th, 2015, 2:16 pm

I have tried to download the most recent Sea Monkey download. I had no problem until I get to the Custom/or Standard screen. When I choice either one, I keep getting a pop-up box telling me that "I must close Sea Monkey to continue". The problem is that I have closed it all. I tried accessing it directly through my download page without even opening any browsers, but especially not Sea Monkey, and I still get the error message. I have never had this problem before, and have no idea what the heck is the problem. Please keep in mind I know NOTHING about computers. I am lucky I can even type (LOL). Can someone please help me? Thank you in advance..... ](*,)


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Post Posted September 13th, 2015, 2:52 pm

Moving to SeaMonkey Support.

Have you reboot the computer after downloading the installer program and before running the installer?


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Post Posted September 15th, 2015, 6:23 am

> I have tried to download the most recent SeaMonkey download.

From where?

> pop-up box telling me that "I must close SeaMonkey to continue"

Did you check Task Manager to see if seamonkey.exe had hung as a Process?

Does the same happen if you restart your computer prior to attempting the install?
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