Hi since FF69 & FF69.01 I can't open my emails in telus web mail .
I gave it all the permissions but still won't work.
I can open mail just fine in chrome but not FF.
I have tried it in safe mode , no luck , I have phoned telus ,no luck.
What else can I try ?
Thanks
Can not open email in FF69
- DanRaisch
- Moderator
- Posts: 127228
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Can not open email in FF69
Clear the browser cache (use menu path Tools->Options->Privacy & Security->Cached Web Content->click on "Clear Now" button.)
Delete any cookies relating to the site(s) involved (Tools->Options->Privacy & Security->History->Show Cookies button->Select and remove all cookies associated with YouTube).
Delete any cookies relating to the site(s) involved (Tools->Options->Privacy & Security->History->Show Cookies button->Select and remove all cookies associated with YouTube).
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- Posts: 49
- Joined: June 7th, 2012, 4:42 pm
Re: Can not open email in FF69
I did the cookies but did not find the Cached Web Content clear now button.
FF is already set to remove cache when it closes as well as cookies.
FF is already set to remove cache when it closes as well as cookies.
- DanRaisch
- Moderator
- Posts: 127228
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Can not open email in FF69
You could try spoofing the user agent string in case Telus is browser sniffing and not recognizing Firefox 69 as a valid/permitted browser.
https://www.howtogeek.com/113439/how-to ... xtensions/
https://www.howtogeek.com/113439/how-to ... xtensions/
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- Posts: 49
- Joined: June 7th, 2012, 4:42 pm
Re: Can not open email in FF69
I'm not sure I wanna try that , I'm not that sure I could do that .
I don't wanna mess up FF by mistake .
Any other suggestions , FF is my default browser don't wanna always go to Chrome to check my mail .
It worked fine till FF 69 .
I don't wanna mess up FF by mistake .
Any other suggestions , FF is my default browser don't wanna always go to Chrome to check my mail .
It worked fine till FF 69 .
- therube
- Posts: 21714
- Joined: March 10th, 2004, 9:59 pm
- Location: Maryland USA
Re: Can not open email in FF69
As a test, create a new, clean Profile.
Visit telus & see if their webmail works in that Profile?
Visit telus & see if their webmail works in that Profile?
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
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- Posts: 49
- Joined: June 7th, 2012, 4:42 pm
Re: Can not open email in FF69
Ok , did that , then added extensions back 1 by 1 to see what would screw it up again .
It was Stylus . I compared the version in my normal profile and it wasn't current , it was somehow set not to update.
Maybe I unset it , but I have not gone to my extensions in awhile now .
Could FF 69 have set it not to update ?
I have mail again .
It was Stylus . I compared the version in my normal profile and it wasn't current , it was somehow set not to update.
Maybe I unset it , but I have not gone to my extensions in awhile now .
Could FF 69 have set it not to update ?
I have mail again .